Messages

1

General Computer Support / Re: reboots to command prompt

« on: January 16, 2015, 03:44:19 pm »

well, if you are still game we can try

2

General Computer Support / Re: reboots to command prompt

« on: January 16, 2015, 03:34:37 pm »

ok, slow typer again. microsoft got involved and did a restore. I "think" the allotment for restores was set too small as that point is now gone. I had wanted to try it in safe mode and see if results were better.

so are you saying it is better for that drive to be in my computer as another drive or a junk computer? (which isn't happening quick due to the quick build i did)

3

General Computer Support / Re: reboots to command prompt

« on: January 16, 2015, 03:23:03 pm »

wow, that would be great but I built a junk computer real quick (I have lots of spare parts here) and it isn't really ready to go on line. I could throw it in my computer, it has a hot swap bay.

But I'm really in no hurry if another time is better for you to take a quick look, I really hate to waste your time. I am really bad at typing also, REALLY slow - I responded ASAP believe it or not.

4

General Computer Support / Re: reboots to command prompt

« on: January 16, 2015, 03:11:14 pm »

Thanks Shane, and of course I hadn't back up for a while. I thought I had it when I went into services.msc and changed Microsoft Application Identity - it was the only time Adobe Acrobat opened up correctly, after the remote incident. It only worked that one time.

I am playing with the drive on another junk computer that is off the network. It does show two drives now; I still think it is ownership, file permissions, or something like that and the files are there somewhere. FYI, I am a total hack and just Google all things to try and just trying to solve it by determination and time, but I have nothing to lose at this point.

5

General Computer Support / Re: reboots to command prompt

« on: January 16, 2015, 12:02:17 pm »

Hi Shane,

No, operator error?

I actually gave up on that computer (well the drive), put in a new hard drive and now doing operating system and all software. My wife allowed remote login by some company while I was gone to work and they appeared to have changed file permissions or something like that. All pictured, documents, Outlook.pst are gone (or hidden) and somel programs won't run (Adobe Acrobat , Quickbooks, and Outlook for starters).

I was hoping your program might work a miracle but no difference after running it; thanks for the effort though.

Pete

6

General Computer Support / Re: reboots to command prompt

« on: January 14, 2015, 07:49:27 am »

all set for now, starting the process over, working fine

7

General Computer Support / reboots to command prompt

« on: January 14, 2015, 06:16:44 am »

Hello Shane,
Very impressed so far though I haven't finished yet. The repair process was on about step 27 and it asked to reboot, which I did, and it came back up with the prompt C:\Windows\system32>

I did both the safe boot and ran the program in safe mode with networking, and I restarted in the same after it asked for the reboot.

Should I just try another restart?

  Windows 7 Pro, 64 bit

Thanks,
 Pete