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Messages - tptan

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1
I download the latest Ver. 3.9.0.25 to upgrade and my norton internet security block it as it detect it as a Trojan.Gen.8. Why is this so.
 I don't have the problem with Ver. 3.9.0.24. Please advise.

2
No I haven't. Early today I had a problem with my pc in the BSOD with the error code: 0xc000000f indicating that Windows/system32/drivers/NISx64/1607010.020\SymELAM.sys is missing or corrupted. Apparently this is due to the Norton Security as I read from some other sites. This problem apparently results in the problem of getting into safe mode.

3
The problem of unable to get into safe mode that I raised, I noted could be due to the Norton Security software that I used. Could other members confirm that they are also using the Norton Internet security software. Any solution for the problem using the AIO repair?

4
Why is AIO repair unable to repair the problem described? Or it is in the process of finding a solution?

5
Thanks Boggin. I tried as you advised but it didn't work. Still can't find mouse or use the keyboard to type in the password.

6
this is what happened. I run AIO repair and then run reboot to safe mode. My pc reboot and I had to login with my password but I can't cos the mouse is not working. I can't click to type
my password.

7
I run ver. 3.9.11 and reboot to safe mode to continue with repair but I can't login my password.
Why is this so?

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