Messages

1

General Computer Support / Re: Replacing servicing packages

« on: October 12, 2015, 02:31:38 pm »

Thank you very much for your assistance, but I have no idea what these instructions mean. Sorry to have put you to all of the effort.

2

General Computer Support / Re: Replacing servicing packages

« on: October 12, 2015, 01:05:46 pm »

Sorry -- windows 7.1

3

General Computer Support / Re: Replacing servicing packages

« on: October 12, 2015, 09:23:06 am »

Thanks!

4

General Computer Support / Replacing servicing packages

« on: October 12, 2015, 08:18:26 am »

Hi -- On the prescan, the message says that the following is corrupt and needs to be manually replaced:  Windows\servicing\Packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum

How do I do that -- and please keep it simple.

Thank you very much