Messages

1

General Computer Support / [SOLVED] Re: Cannot Create Restore Point, Windows 7

« on: October 25, 2015, 03:20:41 am »

Hi - resolved via a Repair Install. Took maybe 12 hours (!) but perfect now! Funny that the repair tool didn't do it but I'm very pleased indeed.

Moral of the story - stay far, far away from Acronis. Dumb systems such as Ghost/Symantec work fine. Ideally I'd like a more robust image-based backup system as sometimes Symantec (System Recovery 2013) fails, but there you go...any ideas?

Cheers!

2

General Computer Support / Re: Cannot Create Restore Point, Windows 7

« on: October 24, 2015, 04:16:21 am »

Thanks. Yes, already used the Acronis cleanup utility. No joy.

At this stage, I'm planning to do a repair install of W7 and hope for the best. I managed to do a full back up of my system using Symantec (basically Norton Ghost 15) using their recovery disk so at least I can restore if it all goes bad. This took a back up without using VSS - took 15 hours or something but backed up all three hard disks.

Will let you know how it goes...

Cheers.

3

General Computer Support / [SOLVED] Cannot Create Restore Point, Windows 7

« on: October 24, 2015, 02:15:54 am »

Hi,

Following installation and removal of Acronis True Image 2016, I can no longer create a restore point. It hangs and comes up with:

The program SystemPropertiesProtection.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 159c
 Start Time: 01d10e36a0f732f4
 Termination Time: 1
 Application Path: C:\Windows\system32\SystemPropertiesProtection.exe
 Report Id:

and

Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{3bad56c6-b146-11e4-814b-806e6f6e6963} - 0000000000000160,0x0053c008,000000000042B540,0,000000000042E660,4096,[0]).  hr = 0x80070079, The semaphore timeout period has expired.
.

Operation:
   Processing EndPrepareSnapshots

Context:
   Execution Context: System Provider


In Device Manager, under Generic volume shadow copy Properties, I get:  Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).

I've tried the Tweaking.com repair tool to repair VSS without success. Any ideas? I have Windows 7 Ultimate. Do let me know what info you need to provide assistance.

Been searching for about a week now without success... 

Thanks so much for your help!