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Messages - mid-career

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3
No, dragged the SFCFixScript.txt onto the SFCFix.exe.  I also hoped for a relatively quick reply, but patience....

4
Apologies Boggin, I didn't see your Post#15 and replied to your Post#14 instead.

6
I tried zipping and attaching it, but it just didn't seem to work - whether it was too big or not I don't know, but the uploader worked OK  :smiley:

7
Ah I see; I followed the sysnative 'guidance' for an initial post on this error code 80073712 and this requires submitting a copy of both the SFCFix and CBS logs which I did - see   https://www.sysnative.com/forums/windows-update/19596-error-code-80073712-failed-installs-of-kb3146963-windows-7-x64.html

8
Thank you Boggin.

Do you think I'll be able to make any sense of the CBS log ?

9
Certainly Boggin.

Here goes :


SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-04-17 20:51:41.786
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
WARNING: SURT execution needed due to manifest damage on component "amd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23373_none_e6dbcfc0c6c51663". See CBS logfile for more details.


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-04-17 21:36:00.509
----------------------EOF-----------------------

By the way, just to let you know, I've also posted on sysnative.com now, as I indicated I might.

Thanks.

10
So, thanks Julian and Boggin for your suggestions.  Recounting my actions so far:

I couldn't install KB3146963 and got error code 80073712.

Web searches suggested the MS "solution", so I ran sfc /scannow and got 3 errors which I then web searched, and as a result I ran the Tweaking.com "pre-scan".  The pre-scan revealed the issues which I reported in my original post (15/4/16).  I implemented Julian's cat files and these "solved" the pre-scan issues.  But I still couldn't install KB3146963.

Subsequently I've run SURT three or four times and run the full set of Tweaking.com Repairs a couple of times.  But still, I can't install KB3146963.

I've just run SFCFix.exe and this has reported "CBS & SFC total detected corruption count:  2", but it couldn't automatically fix these faults.

I'm minded to follow the advice of the SFCFix.exe log and seek advice on sysnative.com.

Any better suggestions ?


11
Many thanks Julian

Your advised approach and files did the trick as far as the pre-scan "fail" is concerned - that is the pre-scan now completes without error.

However, I still get an error code 80073712 on a failed install of Security Update for Windows 7 for x64-based Systems (KB3146963) Download size: 1.0 MB

Any suggestions on where I can post this problem ?


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────────────────────────────────────────────────────────────────────────────────┐
│ Tweaking.com - Windows Repair v3.8.6 - Pre-Scan
│ Computer: XXXXXXXXX (Windows 7 Home Premium 6.1.7601 Service Pack 1) (64-bit)
│ [Started Scan - 15/04/2016 00:42:25]
└────────────────────────────────────────────────────────────────────────────────┘
┌────────────────────────────────────────────────────────────────────────────────┐
│ Scanning Windows Packages Files.
│ Started at (15/04/2016 00:42:25)

│ These Files Are Possibly Corrupt (Bad Digital Signature): (Total: 3)
C:\Windows\servicing\Packages\Package_2_for_KB3146963~31bf3856ad364e35~amd64~~6.1.1.0.cat
C:\Windows\servicing\Packages\Package_for_KB3146963_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
C:\Windows\servicing\Packages\Package_for_KB3146963~31bf3856ad364e35~amd64~~6.1.1.0.cat

3 Combined Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
│ The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.

│ THESE FILES DO NOT KEEP THE REPAIRS FROM WORKING; YOU MAY STILL RUN THE REPAIRS IN THE PROGRAM.

│ If you need help in replacing these files, post on the Forums at Tweaking.com for help.

│ Files Checked & Verified: X,XXX

│ Done Scanning Windows Packages Files.(15/04/2016 01:24:29)
└────────────────────────────────────────────────────────────────────────────────┘
┌────────────────────────────────────────────────────────────────────────────────┐
│ Scanning Reparse Points.
│ Started at (15/04/2016 01:24:29)

│ Reparse Points are OK!.

│ Files & Folders Searched: 200,549
│ Reparse Points Found: XX

│ Done Scanning Reparse Points.(15/04/2016 01:24:38)
└────────────────────────────────────────────────────────────────────────────────┘
┌────────────────────────────────────────────────────────────────────────────────┐
│ Checking Environment Variables.
│ Started at (15/04/2016 01:24:38)

│ No problems were found with the Environment Variables.

│ Done Checking Environment Variables. (15/04/2016 01:24:38)
└────────────────────────────────────────────────────────────────────────────────┘
┌────────────────────────────────────────────────────────────────────────────────┐
│ [Finished Scan - 15/04/2016 01:24:38]

  • Scan Complete - Problems Found!


  • You can use the Repair Reparse Points or Repair Environment Variables tools at the bottom of this Window if needed.


  • While problems have been found, you can still run the repairs in the program.

  • But for the best results it is recommended to fix the problems reported in this scan if possible.

  • If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.

└────────────────────────────────────────────────────────────────────────────────┘

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