Messages

1

Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 30, 2018, 05:07:03 am »

Thanks, Boggin,

It's not worth the risk doing a workaround, given MS lists it as having a severe threat level that opens computers up to hackers.

I have no idea if this is relevant but around that time my computer became a lot slower.

I'm about to unsubscribe to this, since I can't use it.   Thanks again

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 29, 2018, 06:24:52 pm »

Jeez, this thread seems to be getting personal and surprisingly argumentative.

All I did was tell you my position.    I value my privacy a lot.

Not, the latest update of the MS virus checker did not fix the install.   

I actually don't care.  I just passed on my own thought process about why I was unwilling to whitelist the program.  And I am taken aback that you think there is something that is wrong with that.

But again, I don't care.  It's not worth my time to deal with it.  I still can't use Tweaking even though it's the only program in my computer that stopped working. And yes, I still believe that it is not my responsibility to deal with the clash between MS and Tweaking.  Tweaking represented itself as working closely with Microsoft, but obviously it isn't.  Again, after updating MS and Tweaking, it still doesn't work.  And honestly I don't care because this was never personal for me, just something to chat about.   Bye. Rani

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 29, 2018, 05:37:43 am »

OK, I'll try to make it really simple.

Cyberspace is hacking us everywhere you turn.  Facebook isn't safe.  Mcafee isn't safe.  Cyberspace is attacking us in all different directions.  I've been personally hacked in a number of ways over the years.

I liked your program (until I was blocked from using it) but why in the *.*  am I supposed to open up the floodgates to rate Tweaking as a trusted product to do what it wants?

Honestly, I don't know why you don't understand me because it's completely obvious to me that it's not our job to develop work-arounds so your product works in any way that we may or may not understand?

Jeez.  I really hope you'll stop telling me you still don't understand what I'm saying because it is so obvious.  Rani

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 29, 2018, 03:52:29 am »

I'm not sure what message you mean.  I pasted it below.  I thought it was pretty clear.

Given this really weird time in cyberspace, I have gotten way more careful.  For example, the strong evidence now that the virus checker Kaspersky has been spying in our country's computers, got a 60 minutes sessions about the associated risks, and the US govt has banned it and required that every government agency that installed it must prove they removed it from their computers.   Or how about Facebook - not only is it clearly established that most of the communications on Facebook were fake bot software, but one of the board members at Facebook openly worked with Cambridge Analytica to find ways to help Trump get elected.

I like Tweaking, my sense is that it is a good and straight-forward product (and sadly can't use even though I paid for the subscription) but I just need to bend over backwards.  I've been hacked too many times in too many ways over the years.

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 29, 2018, 03:05:24 am »

Boggin, I think you must have read my message quickly and not processed what I said. 

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 29, 2018, 02:40:44 am »

Thanks, Boggin, but I was just giving a straight answer to someone who expressed concern about what many are experiencing.  As I wrote, there is a lot of wiggy stuff going on and I think it's good to be careful.  Far as I'm concerned, turning off my virus protection is not an option.

I have no problem with my computer.  It's a brand new Dell, raided, 64 GB RAM, I take good care of it.

This problem is between Microsoft and its response to Tweaking software

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 29, 2018, 02:23:05 am »

Given this really weird time in cyberspace, I have gotten way more careful.  For example, the strong evidence now that the virus checker Kaspersky has been spying in our country's computers, got a 60 minutes sessions about the associated risks, and the US govt has banned it and required that every government agency that installed it must prove they removed it from their computers.   Or how about Facebook - not only is it clearly established that most of the communications on Facebook were fake bot software, but one of the board members at Facebook openly worked with Cambridge Analytica to find ways to help Trump get elected.

I like Tweaking, my sense is that it is a good and straight-forward product (and sadly can't use even though I paid for the subscription) but I just need to bend over backwards.  I've been hacked too many times in too many ways over the years.

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 20, 2018, 11:15:45 pm »

A few years back McAfee released a Definitions update that blocked Internet connectivity - are you saying that the ISPs should have changed the way they delivered broadband - because that is the equivalent of the now WD and MSE Definitions vs WR.

Sorry, Bloggin, I probably referred to the wrong company.  I meant to say the Kaspersky virus program is considered unsafe. It's a rather bizarre story. The U.S. government is now banning its use in the federal government.  Ironically, it was Michael Flynn (who had the honor of being fired as a security expert by both Obama and Trump) who a number of years ago flagged it as unsafe and increasing the risk of being hacked.  After Obama fired him, Flynn then started working for Kaspersky - who among other things is closely tied to Putin.  A couple of months ago 60 minutes interviewed Kaspersky in Russia about the evidence they were hacking the US.   What a perfect scheme - sell a virus checker that scans every file in your computer.

And Boggin please don't think I am blasting you over what to do about the virus problem.  Windows 10 won't let me install Tweaker and I am absolutely not comfortable white listing a program given examples such as the one I mentioned (Kaspersky).   I'm not saying that you should be responsible, just that we should not be responsible.   I can't install or use Tweaker, but I'd just let the license lapse rather than spending a ton of time dealing with Microsoft over the issue.

I'm getting confused by this user interface, I hope I haven't sent a double - I can't find my first response

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 18, 2018, 11:39:22 pm »

Boggin, are you serious?  Is it really that easy for you to write all of us off, we're on our own, have to fend for ourselves even though you're talking about possibly hundreds of people struggling with microsoft over something that shouldn't be our problem to begin with?

How about this.   I don't want to waste my time over something that is  not my responsibility.  So how about if you all offer us refunds for the remainder of our subscription?

Microsoft wiped out the software.  Even if I wanted to, I don't think it will let me reinstall it.  And why would I want to, when I'm not sure it's a trojan?

Why is it my job - along with everyone else - to deal with this?

And why should I trust you enough to whitelist you?

So I'd say, rather than blowing us all off - and especially given that our software has been eviscerated - why don't you owe all the subscribers with this problem their money back for the remaining time?

I don't care about the money, it's about acting like a decent business that is willing to deal with its own problems with Microsoft.

*.* the way I read the messages from the program, I had the impression that Tweaking was joined at the hip with Microsoft.

Jeez.  Do you think we have so much time to struggle with something that's not worth our time?

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General Computer Support / Re: Computer will not load or go into safe mode

« on: March 18, 2018, 11:22:54 pm »

How do you mean that Kaspersky was acting weird ?

Jeez is no one else looking at the news? Even Flynn (who got fired by both the Obama Administration and then the Trump Administration sounded the alarms many  years ago while he was security analyst or whatever that Kaspersky was not safe and their virus scanner was hacking computers.  Even 60 minutes interviewed Kaspersky about this.  After Obama fired Flynn for other stuff, Flynn went on to making a big profit consulting for Kaspersky.  The company that loaded massive $ into Trump's bank account.

Never mind, the main point is that now the US federal government recognizes that Kaspersky is a hacker and gave a deadline somewhere soon where every government agency has to make sure they do not have Kaspersky on their computers.

That may be neither here not there but it gets my hide, I know so many people using it to check their computers.

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 17, 2018, 11:03:57 pm »

Harking back, though. Why on earth is this our problem to struggle with?  We pay the license, they provide the service.  Telling every one of us to  struggle with  Microsoft is ridiculous - it dramatically multiplies the effort required compared if Tweaking just dealt with the problem itself.  How do you expect customer loyalty if you just dismiss us as "you're on your own" - over a problem that a large number of people are facing. 

I can understand if this takes you some time to deal with, but don't give us homework you don't want to deal with!

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Tweaking.com Support & Help / Re: Trojan:Win32/Critet.BS - False positive from Defender?

« on: March 17, 2018, 04:32:06 pm »

I would have thought that that shouldn't be our job, we just purchased the license.  I had the impression that the program is supposed was developed with Microsoft's blessing.  It's not right for every user to have to struggle with Microsoft to make sense of it.  I thought the idea was you do the work and we pay for the license.  So now we're supposed to multiply efforts between us all when we have no idea what is going on.

I don't want to whitelist it because maybe how do I know the program doesn't actually have a Trojan in it?  As it is I'm getting paranoid with all this cyber hacking.  E.g., from what I read I'm pretty sure Kaspersky virus checker seems to have been hacking user's computers on behalf of Putin (the US govt is barring its use)

I just got the trojan message from Microsoft Defender today, I bet there will be lots more than already reported it.  Isn't it Tweaking.com's job to make sure that we are safe?

Rani

13

Feedback & Suggestions / Re: Previous update totally messed up my PC+--> destroyed C drive

« on: November 06, 2017, 12:23:20 am »

Thanks for your help.   I apologize for how I sounded, I was panicking - I had to testify in a deposition and a workshop to prepare for an I lost all my work and just was beside myself.  But the problem resulted from a number of things.   

One thing I wondered about - what should I have done after the Md hash or whatever it is called was still having it out? 

One thing I wonder about - when Tweaking was still chug-a-lugging after 24 hours or so, did that mean it was frozen or should I have waited?  I have a very fast 4.0 Ghz computer with 32 gb RAM.

Another comment.   Your repair feature that changes the folder space to 20,000 folders, are you increasing the number or decreasing it?  All I want is to go as fast as it can, and I didn't see where you indicated  the objective of doing this.

Thanks, Rani

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Feedback & Suggestions / Re: Previous update totally messed up my PC+--> destroyed C drive

« on: October 25, 2017, 08:44:48 pm »

Your response doesn't help me at all.

Why did you send a link to the page where you don't give me a response, rather than the page I can't find?

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Feedback & Suggestions / Previous update totally messed up my PC+--> destroyed C drive

« on: October 25, 2017, 08:08:19 am »

I have purchased both version 3 and 4.  I installed the latest update and then did a prescan, and performed the update.  Tweaking locked up for 24 hours, causing me to reboot.  Then, when I opened it again Tweaking announced I had an MSD hash incompatibility and it refused to let me in.

Restoring the computer from Windows Restore did no good, my PC was totally messed up.

Why wouldn't tweaking let me in at that point so I could see if a restore worked?

At that point, being desperate I tried to restore my C drive using an Acronis 2018 mirror.  That destroyed my hard drive.  Actually, it reformatted it and Acrois support won't fix it.

So now I'm using my old Windows 8 computer, and *.* tweaking won't even let me use it or update it since I don't have Pro.  Well, you destroy my PC and then you want me to buy a license from the old one?

And why on earth did you lock me out of Tweaker 4 because of an MSI conflict that you created?

I've wasted 3 days now, working late into the night trying to find a fix.  Do I have to buy a new computer now?

Rani