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Messages - Boggin

Pages: 1 ... 348 349 [350] 351 352 ... 390
8726
What did you do that needed doing to get Flash and Java working ?

Is there anything that you can see is related in Event Viewer ?

8727
And would that stop his clock time zone from changing to Central America from US and Canada ?

8728
You could try to see if it will let you create another admin account and then see if this article will help. http://www.bleepingcomputer.com/forums/t/509474/reset-all-user-permissions-to-default/

If you can boot up into Safe Mode to use Safe Mode with Command Prompt, that should run the Command Prompt as an admin. http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81

To close the command prompt in that mode, enter shutdown /r and that will reboot the machine back into normal mode.

8729
It's possible your Region could have changed, so check that http://windows.microsoft.com/en-gb/windows/change-country-region-setting#1TC=windows-7

8730
Try running a command prompt as an administrator by going Start - type cmd.exe then select Run as administrator - accept the UAC then enter sfc /scannow to see what that reports.

This article will show you how to view and post the sfc /scannow CBS log if it reports that it is unable to repair some files. http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

This will give Shane something to work on.

The System Update Readiness Tool can also help https://support.microsoft.com/en-us/kb/947821

The second one down is for your system, then try Windows Updates again.


8731
Yes, it's always handy to have an install disk.

Did that sfc /scannow complete with the different partition letters ?

It beats me where Shane finds all of the time to do the in depth digging around in the system files, but I guess as he's already dug a big hole into them to produce WR, he only has to open a few new seams.

8732
When you enter the bcdedit command it should return with the partition letter on the next line then give you the next prompt to enter the next command - did you enter it correctly ?

If the files that it cannot repair are related to SP1 and your SP1 back up files have been removed which it could need to effect the repair, could be the reason for its failure and hopefully Shane can come up with an answer for that.

Fortunately now, you will be able to effect a repair install should push come to shove.

8733
When you open Windows Explorer what does Windows have after it - C: is the normal partition for the OS and D is usually the recovery drive.

Go Start - type diskmgmt.msc and press enter - this will show which is which, but you use the same partition letter that the bcdedit |find "osdevice" gives for both sides of the sfc command.

It lists mine as C so I enter sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows.

If the bcdedit command gives yours as D then you should enter D: where mine is C:

This is my Disk Management on my older laptop and F: would be listed if I had my external HDD plugged in -




8734
Using F: as in tutorial only applied to the author.

The tutorial said to check the location of the OS when it identified it.

Do it again but first enter bcdedit |find "osdevice" and use whichever partition letter that gives.

For info - that's a Pipe symbol before find and is the upper case of the backward slash.

That from your last post should confirm D which isn't necessarily what you would normally see in Windows Explorer as that tends to show Windows C:

The tutorial also said to run the offboot sfc /scannow a few times if at first it didn't come up clean, but rebooting after each.

You can also run a chkdsk from the same command prompt using the partition letter with the command chkdsk x: /r where x is the partition letter.

The offboot sfc checks for corruption against the files in the install disk as the store on the computer can be corrupt so that when the sfc /scannow is run from within Windows it is unable to replace them.

Having run either, check to see if Event Viewer has anything new to report.

8735
The offboot sfc /scannow is pretty easy to do http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

When you first switch the computer on, at the bottom of the screen it will prompt to press F2 for setup which is the BIOS or F12 to change the boot order, but these keys may differ with different makes of computer.

Tapping the key to change the boot order as you switch on will give you a small window where you use the cursor keys to select ODD (Optical Disk Drive) - insert the disk and press enter.

This is a one off boot order change.

After pressing any key to boot from CD/DVD as prompted, you may get a black screen with an option to press F8 rather than it taking you straight to the splash screen as in the tutorial.

Press F8 then select Safe Mode with Command Prompt which will take you to the splash screen where you can then follow the steps in the tutorial for Method One.

BTW - you got those disks pretty quick  :smiley:

8736
@ Shane - I've sent Tony a couple of Win 7 x64 SP1 universal install disks with which he's initially going to run an offboot sfc /scannow at the weekend.

Will this be sufficient to replace any of the relevant missing/corrupt registry files ?

8737
General Computer Support / Re: >Net Framework (so far)
« on: April 21, 2015, 10:25:32 am »
I'll leave that one to Shane  :smiley:

With MS items a repair from Programs and Features can sometimes work.

Right click on the item then click on Change and that will give you the Repair option.

8738
General Computer Support / Re: Create system repair disk
« on: April 21, 2015, 09:40:03 am »
Did you try the MS Fixit that Shane had linked ?

Go Start or press the Windows key and type diskmgmt.msc - press enter and see which drive letter is allocated to your CD/DVD drive.

Drive D: in an OEM machine that has a Recovery partition is usually where the factory reset recovery resides and Drive E: would normally be the CD/DVD drive.


8739
General Computer Support / Re: Notebook freezes
« on: April 21, 2015, 09:28:12 am »
That does seem odd as the article says you don't need an install disk, but it isn't the first time that what looked like a sure fire fix didn't tally with what happens on other machines.

Not sure where you are going to find a Vista SP2 ISO with MS clamping down unless you can get Google to work overtime and find some obscure site that MS has missed.

I did come across a Torrent site once but I wouldn't advise P2P as you never know what else is going to come down the line.

8740
From what I read, if they were missing then you wouldn't be able to uninstall SP1 but if Shane can do anything with the registry to fool Windows into thinking they aren't there, then the SP1 install could succeed.

8741
Did you run Disk Cleanup as an admin to see if the SP1 back up files are still there showing as more than 0MB ?

BTW - I've seen your PM.

8742
General Computer Support / Re: >Net Framework (so far)
« on: April 21, 2015, 02:30:03 am »
Create your restore point then uninstall 4.5.2 then use the direct download to see if that resolves the problem.

8743
General Computer Support / Re: Notebook freezes
« on: April 21, 2015, 02:27:28 am »
You don't need a Vista install disk to get into the Recovery Environment as booting up with a Repair disk will also get you there.

Unfortunately from Vista SP1, the option to create a Repair disk was removed which I've learned from this article, which also describes how to create a Repair disk for your 32 bit version https://www.raymond.cc/blog/how-to-repair-windows-vista-without-a-vista-dvd-disc/

8744
General Computer Support / Re: Java problem and windows 8.1
« on: April 20, 2015, 05:28:19 pm »
You could try working your way through http://www.java.com/en/download/help/troubleshoot_java.xml as well as the associated links at the bottom.

8745
General Computer Support / Re: >Net Framework (so far)
« on: April 20, 2015, 08:54:22 am »
While Windows Update doesn't work in Safe Mode with Networking, in that mode you can Google for the direct downloads for the Windows Updates and .NET Framework versions.

MS has a .NET Framework repair tool but I think Shane prefers to uninstall them and then reinstall - but before you try anything else I think Shane may want to find out why this happened, so hold off on any other remedial attempts until he gets back.

8746
General Computer Support / Re: Massive amounts of
« on: April 19, 2015, 04:05:41 pm »
View update history will show the successes and fails but it won't be a complete history.

8747
General Computer Support / Re: Notebook freezes
« on: April 19, 2015, 04:02:16 pm »
I think Memtest86+ may stress the memory more than Windows so it may still be worth running as other than overheating, RAM failure for whatever cause is probably the next best thing to check.

Having skip read through https://technet.microsoft.com/en-us/library/cc766093(v=ws.10).aspx I'm not really sure as to the benefits of this over a Repair disk, but this article may help with creating the bootable CD - if you aren't already reading from it. https://technet.microsoft.com/en-us/library/cc749311(v=ws.10).aspx

8748
That should make it easier for Shane to make some sense of but for the most part they seem to refer to your recent attempts to install SP1.

But - when I see something like those, I tend to go into major repair mode such as a factory reset  :smiley:

8749
Shane may have some thoughts on it when he gets back on Monday - work commitments permitting, but it's a puzzle why after working okay that SP1 should be causing problems now - unless it isn't SP1.

8750
I don't know if the SP1 download has a Save option where you could try downloading it onto the HP and then copying it across to run its .exe if it has one.

I think if that was possible, MS would have suggested that (or not), as that is what they suggest to run their Fixits when the affected computer is unable to connect to the Internet.

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