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Messages - Boggin

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9476
hi, I changed to work group. Let me see if i still get servr error

Well ?  :smiley:

9477
General Computer Support / Re: Cannot get access to the internet
« on: September 20, 2014, 07:03:28 am »
I'm like you - I prefer to fix before replace just to try and find what is wrong, but if Norton has detected bad sectors then the system files that you need for normal connectivity could be on those bad sectors and that your computer finally is infection free.

As you are able to get a wired connection, you can download your Network drivers and save them onto a Flash Drive as the ISOs don't include any drivers and then you can reinstate connectivity after you have swapped out the HDD - but if you can boot up into Safe Mode either by tapping F8 (probably) or through msconfig, select Safe Mode with Command Prompt and enter chkdsk without any parameters to see if that will run in read-only mode, as any 3rd party conflicting programs won't be loaded - whether that is µTorrent, BitComet or whatever else you have downloaded and without a timestamp on this, there's no knowing which program that could be.

That will report any corrupt files/bad sectors without repairing anything.

If that still doesn't run, HDDScan 3.3 is a program (if you are able to download) that you can run S.M.A.R.T. and other tests on and that will show if there's anything wrong with the HDD - but once a HDD develops bad sectors then it's only a matter of time before it fails completely and when you are fortunate enough to have forewarning of that - you have time to back up for a replacement. http://hddscan.com/

A chkdsk /r doesn't repair bad sectors - it just moves what data it can to the good areas of the disk, repairing any system files and marks the bad sectors so nothing else is written to them and if those bad sectors have non system data on them - then that data can be lost.


9478
Does Trusteer Rapport appear in Programs and Features ?

if so, then you can uninstall it with the free IOBit Uninstaller - look out for any additional software it would like you to download with it such as ASC v7.0 or whichever version they are using now. http://www.iobit.com/advanceduninstaller.html

That's the Uninstaller I use.

After you click on Uninstall and has used Windows own Uninstaller, there's a Power Scan and also the option to shred the files when you confirm the residue delete.

You may have to perform the uninstall in Safe Mode as it's likely to be running in the background.

If it isn't listed then you will have to fill out the form.

I've seen reports where Bitdefender has caused problems as well as slowing a computer to a crawl, so that wouldn't have been my first choice and AV Suites tend to have a bad reputation - just as you've experienced with Kaspersky.

Boot up into Safe Mode with Networking to see if you have the same problem with Firefox and whatever tap max plus is.

In Safe Mode with Networking, Bitdefender shouldn't be running.

I use Norton 360 and have done for about 5 years which has been mainly trouble free, although it no longer likes Windows Updates as I have to open Norton and do a manual scan for Definition updates before IE will open.

If it gets too chewy, Symantec have a Remove & Reinstall tool that you save and run as a .exe from Downloads instead of cluttering up your desktop with its icon https://support.norton.com/sp/en/uk/home/current/solutions/v60392881_EndUserProfile_en_us - but there are plenty of freebies out there you could trial http://freebies.about.com/od/computerfreebies/tp/best-free-antivirus.htm

But I'd leave AVG alone and even MS don't rate MSE.

9479
General Computer Support / Re: Cannot get access to the internet
« on: September 19, 2014, 02:53:03 pm »
Did you download and save the Network drivers to external media as I'd advised so that you could drop them into Windows\System32 after the install had completed ?

Leave Bitcomet off for the time being and see if you can connect with just the on board LAN - there's no point in risking another infection as you'll only have Windows Firewall to protect you until you install an AV program.

Providing you didn't check the box to include software when you uninstalled the Network drivers in Device Manager, Windows Update should have a Wireless driver - but it's not likely to be the latest one.

Just as a point of interest Shane, are those designated as ISOs in your link less SP1 ?

9480
General Computer Support / Re: Cannot get access to the internet
« on: September 19, 2014, 04:37:35 am »
hI,
                   Repair install will only replace the files of the system, where it is corrupted and not present, but in no way delete the other files present in the system directories or registries.  Moreover, if one has updated some service pack, then repair install may not work. Are these information correct?

If Shane has pointed rhuffman to the correct Win 7 ISO download site such as http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/page-2#post-124821 they include SP1 but the sevenforums tutorial I've linked, explains the repair install.

9481
Hi, What is the assumption if i change the settings. Computer default is home as per access settings it found.

There isn't a great deal of difference as you will see from http://www.sevenforums.com/tutorials/43629-network-location-set-home-work-public-network.html but it may configure Windows Firewall settings a little differently which could make a difference.

I know my TalkTalk Home page opens quicker when it is set to Work Network and it's easy enough to change back if you require Home Network for a Home Group.

9482
There is no download link for Trusteer Rapport Uninstaller ! They tell me that there should be Fill out this form to get Trusteer Rapport Uninstaller ? http://www.trusteer.com/support/uninstall-troubleshooting

I see what you mean - so have you followed that procedure ?

As a browser protector, I use Hitman Pro Alert http://www.surfright.nl/en/alert which you could use once you've gotten rid of Trusteer.

Is Kaspersky still giving you connectivity problems or have you gotten rid of that and hopefully installed something else ?

9483
This isn't browser specific so just changing settings in one browser wouldn't do it.

Give this a try - Open Network and Sharing Center and if yours is set to Home Network, click on that and change it to Work Network or vice versa if not - then reboot.

9484
It's always a great feeling when you get a long standing problem resolved  :smiley:

9485
General Computer Support / Re: Cannot get access to the internet
« on: September 19, 2014, 02:47:56 am »
P2P are notorious for infections and your past experience bears testimony to that.

Without going back through the thread, what was the error message you got for the failure of chkdsk and do any of these problems apply to you http://support.microsoft.com/kb/975778

Hopefully Event Viewer should have more info on its failure.

You can use this method to check the integrity of any connected HDD http://www.sevenforums.com/tutorials/433-disk-check.html

The repair install may not rid you of an infection if one is still residing as for the most part, your programs are left intact - but prior to performing a repair install, check the Networking drivers then download/save those to external media so that you can drop them into Windows\System32 when the repair install is complete.

You would normally back up the Drivers folders in System32 but there's still no telling what is blocking connectivity. http://www.sevenforums.com/tutorials/3413-repair-install.html

If you were using an OEM build then a factory reset is the most effective way of restoring a computer and so is the clean install - but both being cumbersome.

Just as a matter of interest, is the clock showing the correct time ?

I think if you are going to continue to use P2P then perhaps you should consider creating a Virtual Machine which will protect the main system from any other nasty incursions http://www.howtogeek.com/56158/beginner-how-to-create-a-virtual-machine-in-windows-7-using-virtual-pc/


9486
Nice one Shane !

Is there any way AdwCleaner could have caused that ?

9487
On the support page - http://www.lg.com/levant_en/support-product/lg-700E# there are some contact phone numbers - why not give one of those a try ?

From the UK they are displaying as Free Phone Nos but don't know how they will display for you in India.

9488
Hi, I mean comodo and not combo

I get mixed up with names as well but knew what you meant  :cheesy:

9489
When you install Combo, that will auto disable Windows firewall and while I've come across those who are quite happy with it, it has caused problems for some.

Give it a try and see how it goes.

9490
I don't understand what you mean that the Recall and Reset are always on - do you mean that those are active screen buttons that you would click on ?

I'm not sure what the Recall does but the software Reset option must be there instead of the otherwise regular button - it's a pity the User manual won't download as that operation would probably have been included in it.

9491
This is why it's best to create regular system images - one would certainly have been useful right now  :smiley:

9492
I take it Startup Repair was useless as well ?

Well, we'll see what the bootrec command can achieve, but sometimes running an offboot sfc /scannow can resolve if it's the system files that are corrupt even though you've already run that within Windows.

To do that, boot up with the install disk and navigate to the RE/Command Prompt and enter -

bcdedit |find "osdevice" (that's a Pipe symbol before find)

Then using whichever partition letter that gives, enter (assuming C: )

sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

And that will give its report just as it does when done within Windows.

Did the icon rebuild patch/steps have any effect ?


9493
General Computer Support / Re: Cannot get access to the internet
« on: September 17, 2014, 01:59:37 pm »
Thanks for the info Shane, but I think as long as he continues to use µTorrent and BitComet he his going to have the same problems.

If the Hosts File has repopulated, I think that will confirm that.

9494
When you were in Safe Mode to select LKGC do you also have an option for Repair your Computer to navigate into the Recovery Environment.

In there you will have options for Startup Repair and using your Restore Points back to before you downloaded AdwCleaner if they still exist.

It's recommended running Startup Repair up to three times if it doesn't do it at first.

There's an icon cache rebuilder patch plus additional steps you can also try, but may not restore the Start Menu or the Taskbar http://www.sevenforums.com/tutorials/49819-icon-cache-rebuild.html

If you have an install disk that you can boot up with, you can also navigate to the RE by selecting Repair your Computer then selecting Command Prompt and enter-

bootrec /fixmbr
exit (to close command window)

If you don't have an install disk then you can download/save an ISO for your version from http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/page-2#post-124821 and use http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool to create a bootable USB/DVD.

9495
What options do you get when pressing the Menu button ?

9496
General Computer Support / Re: Cannot get access to the internet
« on: September 17, 2014, 03:22:54 am »
I don't normally advocate using registry cleaners, but the one in the free version of CCleaner is an intelligent one and offers to make a back up which you should do. https://www.piriform.com/ccleaner/download

You could also use the Cleaner option to clear the cache - tips on using CCleaner http://www.howtogeek.com/113382/how-to-use-ccleaner-like-a-pro-9-tips-tricks/

For the registry clean, uncheck the box for ActiveX but the Missing Shared DLLs is optional.

I think you normally get those DLLs on OEM builds because of generic OS installs, but where some could use either Intel or AMD - Shane will probably know more about those and correct me if I'm wrong.

The previously installed program that is preventing chkdsk could be anything - either one currently installed or orphaned files from a previous incomplete uninstall.

CCleaner will normally root any residue out.

If you are still unable to run chkdsk /f after running CCleaner, then perform a clean boot and try it again. http://support.microsoft.com/kb/929135

I think disabling the programs in Startup should be sufficient, but you may have to disable the non MS services under the Services tab.

Run MiniToolBox again - no need to attach its report just yet, and check to see if the Hosts file has repopulated - there should only be one entry in there but if it has, then that could be the work of µTorrent or bitcomet and will have to go - neither are recommended to use and you will have to run the MS Fixit again.

Can you also check to see if that Winsock layer is still showing as broken ?

While using most P2P programs pose a risk, some of the lesser known ones could be a little bit safer - have a Google to see if you can find any alternatives to those two.

9497
General Computer Support / Re: Cannot get access to the internet
« on: September 16, 2014, 05:49:40 am »
Thanks for the bit about uTorrent, I'll have to have a Google about its safe removal.

Anyone can download/run MiniToolBox - it isn't a program like Farbar that security experts use to diagnose malware/networking issues  http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

I've never really got the hang of that one - it produces two reports but I've only ever managed to find one of them  :smiley:

Edit

Which method did you use to remove uTorrent ?

9498
General Computer Support / Re: Cannot get access to the internet
« on: September 16, 2014, 02:33:21 am »
Thanks for that.

First or all, in Post #40 I asked you to copy across http://support.microsoft.com/kb/972034 and assumed you had run the Hosts file reset.

Unless you have added entries to the Hosts file, additional entries can be the result of an infection and resetting it can resolve Internet connectivity problems.

When you've run the MS Fixit, open a command prompt as an administrator and run these commands (again ?) -

netsh winsock reset catalog
netsh int ip reset resetlog.txt
ipconfig /flushdns
ipconfig /release
ipconfig /renew
ipconfig /registerdns
exit

Now reboot.

Hopefully this should reinstate the Subnet Mask to 255.255.255.0 that it should be and was and reinstate connectivity.

The Teamviewer errors could be because of lack of Internet connectivity.

Sometimes iTunes and Bonjour can cause connectivity problems, so a temporary uninstall of the former and stopping the latter may also need to be done if connectivity hasn't returned.

Has the licence on Stardock Multiplicity 2 expired as that could be the reason for it being stopped and if you no longer need it, then uninstall it.

Have you ever had Counterspy or Vipre installed - that's the only info I can get about SBRE and an incorrect uninstallation of either can leave residue.

I don't know what the E Rawdisk is - perhaps Shane can shed some light on that.

I think you still need to uninstall µTorrent as that could well have been the source of Citadel and can be for any other nasty.

What is the Pendrive for that you have plugged in - Drive J: ?

When connectivity is restored, Firefox, Adobe Flash Player, Adobe Reader and Java need updating.


9499
I think the Pro Avast has its own firewall but Avast Free doesn't, which is why you need Windows Firewall or one of the others and is why Avast Free can run alongside practically any other AV program.

I think some use ZoneAlarm with Avast but you would need to Google to see what's available and for the Pros and Cons of each.

I think you still need to install another AV program that has its own firewall which will disable Windows Firewall, as that for me is the only way you can eliminate Windows Firewall as the cause of the server problem.

9500
General Computer Support / Re: ATI Radeon HD 3200 Graphics
« on: September 15, 2014, 01:01:25 pm »
Checked for CCC and there was nothing found.  Hmm?  Anyway, I downloaded the newest CCC and now my driver is Version 8.970.100.1100.  So far, no problems.  (knock on wood!)

When you downloaded the other driver, did you click on the link for the latest Win 7 drivers ?

The one I get for the HD6310 is what the auto detect gives as the most suitable, but causes the red hue for some reason.

When this first happened, I Googled and found this had happened previously with other AMD GPUs without any solution offered.

However, I've only ever gotten the one you just have for the HD 3200 so assume that one is no longer supported, but it's always best to run the auto detect so that you (should) get the correct driver.

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