Messages

26

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 03:39:53 pm »

Glad to hear it.

That was okay - it reported it couldn't ID the problem which means there wasn't one.

27

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 03:33:50 pm »

That will be addressed to see what it says.

28

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 03:23:20 pm »

Unfortunately, that didn't affect the ability to update the store items at all.  After I checked that and then returned to manual and rebooted I went over and checked the Windows updates again they looked okay but when I ran the Windows update troubleshooter it told me that there were pending updates?  I let it fix the problem but no new updates were installed?

29

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 03:05:58 pm »

+1

30

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 02:49:01 pm »

And I don't talk you before that have a good nights sleep.

31

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 02:42:28 pm »

Thanks, I'll be interested see what he comes up with after thinking on it!

32

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 02:35:19 pm »

Sounds good

33

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 02:26:11 pm »

No problem, I certainly appreciate the help and suggestions.  I would keep playing around and see what I come up with.  As long as it is only affecting updates to the store I'm not going to worry about a complete reinstallation of Windows at this time.

34

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 01:55:52 pm »

I downloaded and installed the updated version of the update program and ran it.  After that I went and checked for updates and actually an update was installed.  I ran a troubleshooter and it came up clean.  However, when I went to try the window store I still get the same error when I try to run update there.

35

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 26, 2018, 12:54:02 pm »

I reset wsreset last evening and didn't see any results.  If you said I tried many long list of commands you had earlier but kept getting it come up saying it couldn't find the specified file like you did for you.  I'll go and try updating and running the new version of his program now.

36

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 01:12:15 pm »

It's going to take until sometime this evening to be able to do this.  I'll send you a reply as soon as we get it done.

37

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 12:16:06 pm »

Okay we just did the cold start, didn't see any changes.  The troubleshooter came back saying the same thing and running it didn't make anything change either.

38

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 11:39:57 am »

Okay, I ran: "dism.exe /image:C:  /cleanup-image /revertpendingactions" from the  x:\> prompt and it ran successfully from everything I saw.

I then rebooted went to the Windows settings/updates and ran the troubleshooter.  It still showed me that there updates pending, it says it clears them but when I run it again they are still there.  I also tried running updates and it didn't update anything.

Based on this I still went ahead and tried to updating the window store, figured I had nothing to lose, and of course as expected the updates didn't install and came back with the same error again.

39

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 11:16:20 am »

Okay

40

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 11:13:55 am »

Yes I do, I keep there in case I have to reset my system.

I need to eject it and try again?

41

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 11:02:03 am »

Okay I ran those commands, and attached is a screenshot of the results.

After that I went back and reran the troubleshooter and it still telling me the same thing?

42

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 10:35:12 am »

Okay we just tried to run that command and it comes back saying: Error 2 unable to access image.

43

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 06:56:36 am »

I had run them all previously.  The one I ran this morning that told me I had updates pending was the one under Settings/Update and Security/Troubleshoot/Windows Update.  I know I had run that one before but for some reason it came up today thing I had updates pending?

I'm not going to be able to run that command set to clear things the command prompt to my wife gets here a little later.  I can't type that string commands into the keyboard with my disability and obviously speech recognition doesn't work when you are at the command prompt outside of the Windows OS.

44

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 06:26:59 am »

Thanks I'll try it here in a couple of minutes.

45

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 06:08:40 am »

I don't see an option to boot to command prompt when I go to MSCONFIG, Boot, Advanced Options.

How do I boot to the command prompt?

46

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 25, 2018, 05:36:39 am »

I didn't even know there were hidden devices inside of device manager, go figure.  I went through and checked all the system devices driver update and didn't find anything.  However I ran the Intel driver checking utility and it said I needed to update my drivers for Intel video and Bluetooth.  I updated both of those but it didn't make any changes to the problem.

While I was in settings, just for fun of in Iran but troubleshooter "having trouble was updates" it actually came back and said that they were pending updates that need to be installed.  I let it go ahead and do that and then rebooted.  I then ran a troubleshooter again and it came back saying the same thing so at least the troubleshooter thinks I have updates that are pending.  Not sure what they would be because it appears that I have all the latest Windows 10 updates from what I can tell.

47

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 24, 2018, 03:30:08 pm »

I will hear from was five or six hours this time of year!  Hope you have a good nights rest, I certainly do appreciate all the suggestions.

48

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 24, 2018, 03:23:45 pm »

I'm using a laptop, connected via Wi-Fi on  AC power.  I wasn't using the Orbi when I sent you that last set of data.  I'll go try the suggestions in that link and let you know later if I get anything from.

I certainly appreciate all the help, it will be interesting to see if anybody else comes up with any other ideas.

49

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 24, 2018, 02:38:09 pm »

Attached is the new event log.  My configuration is I have an RG (residential gateway) and downstream that I have a Netgear Orbi mesh router system.  The WAN address is picked up by the gateway.  For this test I completely reset the RG and make sure that it had a different WAN address, I also turned on the Wi-Fi in it which is a completely different LAN address system incompletely took the Orbi system out of the picture.

The only other thing that might be generating error is that I have virtual network that I connect to occasionally for work that if not connect automatically at boot up and requires manual connection afterwards.  Maybe this is throwing a couple of the errors?

50

General Computer Support / Re: Getting error code: 0x80070002 updating Microsoft store apps

« on: June 24, 2018, 09:45:06 am »

Here's a new copy of the event log after I follow the procedures you suggested.  I actually had previously been using the Google DNS servers but I changed to the ones you suggested to see if it made any difference.

Didn't see any changes to try to update the Microsoft store either but really didn't expect to.