Messages

76

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 30, 2016, 09:31:41 am »

Hi didn't reboot yet I wanted to be here when I did that to see what happened. Yes the mouse is plugged in and so is the AC. The startup repair appears when I reboot or restart the computer. Before I run the check disk should I disconnect the mouse and go ahead and reboot and Report you as this happens?

77

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 30, 2016, 08:35:15 am »

Under recovery manager I have two options in computer check up Option 1,  launch check disk for Windows partition option 2, launch check disk 4 recovery partition, there is also an option to open the comkhmand prompt. What might be my next move which option should I take?

78

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 30, 2016, 05:37:00 am »

No memory test option but if I could boot up in safe mode memory test is there.  Just heading out for test 1 of 4 so will boot up later and will also do chkdsk.

79

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 30, 2016, 04:13:34 am »

I shouldn't be mention my health so often makes me look like a baby, just to clarify the repeated trips to hospitals I had 38 high dose rad. treatment 10 years ago and they are currently doing bone scans amongst others because of a couple of new tumors and loss of movement in my feet and legs caused by neuropathy. Bottom line they can't seem to pinpoint what exactly is causing the "mighty one" to act like his computer, enough said you have enough of your own problem but thank you for asking.

Last night I ran the Start-up repair and it ran from 5:30 pm until 5:00 pm this morning. Around 10:00am last night I thought something was wrong and went to cancel the program and it said it can't be cancelled but this morning it was at recovery manager and I left it there. I guess I was to late see the screen with the report, should I run it again this pm or do chkdisk, and can I do it from the recovery manager?

After doing the bootrec cmd the message said (return as successful.) and I will look at the info about the Paragon Rescue disk and see if I can do that and get back to you as soon as I can. I will be in and out all day as I need only to go to our local Hospital for todays procedures but will be in touch and get as much done as I can between trips.

Thanks again
Pete THE PAIN   

 

80

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 29, 2016, 10:41:15 am »

Early this morning I was able to do the boot fix but it will not boot up in either mode. Does the same thing in safe mode and normal mode only boot so far. I can still get into start up repair mode and access the menus including the command menu. I will do whatever you feel is needed just say the word. Heading back to hospital for more scans, what a pain, I think I have aged 10 years this week and we just wound up baby sitting a 150lb. 8 year old Rottweiler.
Thanks again.

81

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 29, 2016, 01:56:37 am »

 I meant no disrespect about the "I know it's late there" what I meant is to me time is important as I spent a major portion of my working days running a businesses and missed far to many special and regular days with my family so I have a huge respect for a persons private time.

Today I have another series of tests that are fairly uncomfortable so today is for me is out. You and Shane have given me a wealth of information and spent a lot of time helping me but every time you ask me to try something the computer acts differently, I have family visiting or a Doctors appointment and it seems to me I am wasting your time.

Would it be OK if on this Friday or at a time convenient to you I will have my Samsung 10.5 tablet set up beside my tired computer and I will be able dictate through the voice system instead of typing and  will be able to very quickly describe to you what is happening in case a problem comes up. Not asking you to sit there and watch but just check in the odd time.

I truly do appreciate the effort and time you have given me and if this could be done this way it will save you guys  a ton of time, I am determined to beat this problem and with a passion even with my limitations.

82

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 28, 2016, 01:08:49 pm »

Don't expect an answer tonight I know it's late where you are but it doesn't even go to temporary any more the best I get is start up repair window or safe mode and boot up in command mode? Have a good night my friend and thank you for everything to date.
Pete

83

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 28, 2016, 11:54:39 am »

I can still go safe mode and boot up in command Mode!

84

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 28, 2016, 10:27:08 am »

Does the same thing in safe mode and normal mode only boot so far. I can still get into startup repair mode what should I do? Should I put the stick with your program in USB port and go from there? Sorry to be such a pain.

85

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 28, 2016, 09:45:25 am »

I downloaded the Pro to a stick but when I open the folder I get a number of files and I don't see the EXE file to open the program, please help. remember I told you the last time I rebooted my computer I did it in safe mode and a window popped up that says you have been logged on with a temporary profile. You cannot access your files and the files created in the profile will be deleted when you log off. To fix this log off and try logging on later, please see the event log for details or contact your administrator.

Today I booted in normal mode and it got to asking for my password, I entered the password, it accepted it and then it went back to rebooting again so I can't open it in normal mode. I am going to try now in safe mode and I will let you know, what's next LOL.
Pete

86

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 27, 2016, 07:25:23 am »

Hi Tom just purchased Windows Repair Pro, and Technicians Toolbox Pro, just waiting for the e-mail so I can download to my stick.

87

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 27, 2016, 06:54:34 am »

I wish

88

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 27, 2016, 06:41:39 am »

Hi Tom I'm using that voice thing on my tablet so forgive any mistakes.
I turned my computer on and it booted up in the normal mode so instead of waiting I hit the power button and turned it off, damn I turned it back on to try and get it to boot up in safe mode and the window popped up inside your computer didn't start repair your computer. So I clicked on that and after 10 minutes or so that window with  popped up with all those options that I mentioned to you that had the three options. I use the command that said to log off instead of troubleshooting the computer. I rebooted in safe mode and I now have a window that says you have been logged on with a temporary profile. You cannot access your files and files created in the profile will be deleted when you log off. To fix this log off and try logging on later, please see the event log for details or contact your administrator.
Because I have company I am going to log off and shut down and try again tomorrow and I will purchase the program. Thanks again Tom.

89

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 27, 2016, 05:19:20 am »

Thanks Tom I appreciate it

90

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 27, 2016, 04:32:49 am »

I have no add-on and no option, I have to click on BUY NOW 19.95 (no currency mentioned beside the BUY NOW) and when I click on that the TOTAL is 30.00 CDN (currency is shown in CDN$. There must be an error with the converter? I just tried it again and the total is 30.00 CDN.

91

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 27, 2016, 03:19:31 am »

Haven't had a chance as my oldest boy and family arrived form Sudbury Ont. for the weekend and Tuesday back to tests.

When I click on Windows Repair PRO Version Buy Now $19.95 the TOTAL comes up exactly at $30.00 CDN. I don't know how that is possible but that is what I am being charged and it is only the Pro version nothing extra.
I have no problem paying that amount if that is what it costs but if there is an error in the exchange calculation and it is costing more it might stop some people from purchasing the product.

92

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 26, 2016, 12:08:26 pm »

How stupid can I be, I am in Canada and it would be the difference in the dollar, it didn't mention currency so it never crossed my mind. Thanks once again.
Dumb Dumb me!

93

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 26, 2016, 10:51:05 am »

Hi Tom yes it is slow no mater if it is power off or hibernate or jut to reboot. I have a DVD player on all three computers so I will do it to the removable F-drive. I went to purchase the windows repair Pro, the price says 19.95 and when you click on buy it charges 30.00 I will pay that if that is the price but like anyone would I would rather pay 19.95 if that is the actual cost. Could you please clarify the price for me, or tell me what I am doing wrong when I try to purchase.
Thanks again and have a great weekend!
Pete Bauer

94

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 26, 2016, 05:52:46 am »

Yes the mouse always worked in safe mode and I never shut the computer right down with power off I usually leave it in Hibernate. Should I download your tool to a stick or hard drive and forgive for being stupid but t I noticed that you signed one of your threads  with the name Tom, is that your name?
Pete

95

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 26, 2016, 03:41:08 am »

Does age diminish people, I never noticed!
My Son is an iron worker and he is out of town most of the time so I am going to take my time and start all over from your first suggestion.
Do you think after I pull the power cord, battery and press the power button that I should re run your program? I am going to purchase the pro version today and was wondering if you could describe which sections of the pro I should run or should I run the entire program and when I do a back-up should it be done on a DVD or like you mentioned an external hard drive?
I won't bother you again until I am finished trying to solve the problem and I can't thank you enough for your help, you are a good person, too bad there aren't more people in this world like you.
Sincerely
Pete Bauer

96

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 25, 2016, 04:53:12 am »

 I attached a doc with an update and would appreciate your advice whenever you get a chance so one again have a great Easter.
Pete

97

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 24, 2016, 08:36:34 am »

Good luck with the tests, I have to go back today, tomorrow, Tuesday and Thursday next week for a series of scans, they think I have throat and maybe lung cancer and I think their nuts.

I followed a link you were kind enough to provide me with: How to run the Bootrec.exe tool
To run the Bootrec.exe tool, first start the Windows RE:
1.   Put the Windows Vista or Windows 7 media in the DVD drive, and then start the computer, I never got that disc.
Be back to you later and before I forget Happy Easter!
Pete

98

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 24, 2016, 06:29:24 am »

Hi again it's guess who the pain; So sorry for all the communication it's a lot of trouble for you and if you get fed up I will understand.
Attached is a word doc to bring you up to date on what I did this morning, hope it helps a bit.
Thanks again.
Pete

99

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 23, 2016, 12:28:07 pm »

Hi Boggin No hurry I am grateful for the help and they just called me back to the Cancer Clinique for more tests, I feel like a pin cushion. Will try to do that tonight and the computer is working with the mouse, not great but works.
Have a great day
Pete

100

General Computer Support / Re: NEED HELP wINDOWS 7

« on: March 23, 2016, 11:03:10 am »

test only