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Messages - tsmith

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26
so the dell computer now has an ethernet connection so I can wire directly to the router with a cat 6 cable. Not sure what the blank happened but now I have that connection back. I will try to disable now and install. I will tell you what happens

27
I have 1 Asus Computer and 1 Dell that both have recently had windows 10 installed. The wireless ac usb device does work on the Asus which was the computer with the memory issue you asked me to remove the memory 1 by 1. When trying to install the wireless ac USB device to the Dell it fails to install and I get this error when looking at the properties tab in Device Manager-Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39). The Dell computer also has a Dell wireless 1540 802.11A/g/n (2.4 Ghz/5Ghz) network adapter that does work luckily, today anyway. however today when I turned the Dell on my the Intel 82579UM Gigabit Network Connection went out or stopped working and gives me this message under properties (device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful. So right now the only way I can get on the internet is wirelessly using the wireless 1540 802.11A/g/n (2.4 Ghz/5Ghz) network adapter. I am having issues since I moved to windows 10 ( about 1 month or so for the dell and a little longer for asus). Any thoughts? I tried to go to an earlier restore point but did not have on the Dell. Do you think these are 2 old to work with windows 10? I am worried but at the same time cant afford to get a new one. Thanks again!! You really are so helpful I am very appreciative!

28
Tom,

The machine that was going black has started to work again. I am not sure what caused it to work again. I  removed 1 of the 4 memory modules and simply put it back in then started it and it ran so I removed some of the files because it was very full then I updated the video driver and updated windows. At that point it seemed to have caused it to function again correctly. I now am trying to deal with the Dell laptop that has the windows.com stopcode Driver Power State Failure message
I will try your fix and let you know what happens-( https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/help-with-blue-screen-driver-power-state-failure/3a7427d5-8965-47d4-858d-b34601496f65 Where it's telling you to go into the Power Options, uncheck the boxes for fast start-up and Hibernate.)
 I have a version of windows repair 2018 v4 on my dell computer now and am wondering if this is the correct current version? If its not can I go to the below links to get the updated version?
Download Links If Needed:

Tweaking.com - Windows Repair Pro
------------------------------------------------------------
(Installer)
http://www.tweaking.com/files/setups/tweaking.com_windows_repair_aio_setup.exe

(Portable)
http://www.tweaking.com/files/setups/tweaking.com_windows_repair_aio.zip

I also have been trying to install a usb device I have Realtek 8812AU Wireless Lan 802.11ac USB NIC (LTeriver 1200Mbps Dual Band Wi Fi Adapter) for a faster wireless connection on this DELL which currently has a built in Wifi and Bluetooth. I can not get it to install so it works on the dell but was able to get to work on the other computer that also has windows 10. I was wondering if you had a fix for me.  http://lteriver.com/download.php

Thank you again for your help.

29
Hi Tom,

Thanks so much for responding to my request for help!! To start off I would like you to know that I hope your feeling better and that you are doing well. Very odd times these days with this pandemic. Seems like there is nothing more important than your health..  I have been dealing with computer issues over the past few weeks with this computer and the one I have been using for years which I can no longer see. I had installed windows 10 on both computers very recently and while both are older machines the one I have been using for years just had windows 10 installed about a month ago and for some unknown reason the screen went black---video driver problem? It does have more data on it than it should on the hardrive so I am going to try to take some of that data and move to another drive and try it again and see if thats why its not right. Its a 17 inch asus with 2nd gen I7 processor? Works pretty good other than the screen being black?. Not sure exactly what to do at this point with it. Then there is this computer which I am using now that functions but has some glitches, It will not turn off correctly. I am getting a windows.com stopcode Driver Power State Failure message when I try to turn it off. After making my post here I had talked with a couple of Microsoft advisors who suggested I run a similar sfc /scannow  so I did and the results I received - windows resource protection did not find any integrity violations. I have not tried the Dism /online /cleanup-image/restore health yet but I will try that and then I will install again. I appreciate your help more than you know, I am very new to windows 10 pro which is on this computer and the black screen computer has windows 10 home!

30
I am not sure if I need to ask this in another way in order to get suggestions but if I do I would be willing to provide any additional information needed. Again, Thanks

31
I have recently installed windows 10 over windows 7. I had paid for a pro version of the windows repair program and tried opening the program today for the first time in a long time and the program suggested I update so I starting the update program and it stopped installing and told me to reboot. Since then it has not acted the same. It seems like its no longer working correctly. Is there a fix for this? TIA

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