Author Topic: I have a problem to access to my hard disk (Read 11656 times)

mmtech · « **on:** February 19, 2014, 02:42:05 am »

Hi

at first im sorry because my English is not very well

I use your program called "windows repair" its great and solve many problem.

At this time i have a problem and i want to tell you my friend!

i record it (with microsoft steps recorder) to tell you exactly whats my problem ( put it in attach part)

tnx a lot

Cheers

Shane · « **Reply #1 on:** February 19, 2014, 08:25:14 am »

That looks fine to me. It looks like your computer has a card reader in it, and for each card reader slot it gets a drive letter. But since there is no memory cards inserted into the card reader you wont be able to open those drive letters.

Not a bug or error, that is how Windows works :-D

Shane

mmtech · « **Reply #2 on:** February 19, 2014, 10:47:28 pm »

no my friend i dont have any card reader thah drives is my local hard disk!!!! and my files in it :| are u kiding me?

i have this pc about 2 or 3 years man my pic my videos and my downloads in it

I try linux from DVD ROM and check that local drive there.

i was see my files and everything is ok.

tnx

Shane · « **Reply #3 on:** February 20, 2014, 02:09:26 pm »

You local hard drive is Drive C:

Right click on Computer and go to manage. Then go to the disk management and post a screen shot for me so I can see what drives and partitions are set

Shane

mmtech · « **Reply #4 on:** February 26, 2014, 12:02:36 pm »

here u are

Shane · « **Reply #5 on:** February 26, 2014, 02:41:26 pm »

How did your hard drive get so many other partitions?

Diffidently not the norm lol

And you can see in the disk manger that it shows what file system they are, you will see it says NTFS for the C drive but nothing for the others. Looks like they havent been formated.

Did you have anything on those other partitions?

Shane

mmtech · « **Reply #6 on:** February 27, 2014, 11:16:21 am »

because my HDD is 1.5 TB lol

I told you a cant access to my partitions and its natural to cant see any thing for ex. NTFS tag

yes my doc , pic . video and data on those partitions

Shane · « **Reply #7 on:** February 27, 2014, 12:51:48 pm »

Reason I was asking is because I wanted to know if they had been formated yet.

Which they have, and for some reason the file systems on those partitions is either corrupt or encrypted.

Do you remember any changes or anything that happened before they stopped working?

And reason why I ask about why so many partitions is they are all still on the same drive, the drive dies they all go with it. So normally I keep everything in one partition as there is no speed benefits to have the extra partitions (They all share the same hardware so writing from one to another is just the drive working twice as much), and if you start running out of space you dont have to resize. At the same time people also like to keep things organized so totally valid reason to have them :-D

Right now we need to focus on getting those readable again to get your data back at least. But we have to find out what happened first

Shane

mmtech · « **Reply #8 on:** February 28, 2014, 02:01:09 am »

as i write in atach file (problem.zip) i run the Ubuntu and check my partitions and everythings is ok for ex. play my viedos and music and etc.

it means my partitions not formated and we have a problem in my OS.

I have a software on my pc called "iolo system mechanic" i didnt remember exactly that is in checkdisk or defragment operation

and in that state i sleep my pc.

Shane · « **Reply #9 on:** February 28, 2014, 09:07:36 pm »

I dont see anything attached to your post.

Also did you say you are able to see the files in Ubuntu?

Shane

mmtech · « **Reply #10 on:** February 28, 2014, 11:53:28 pm »

yes i able see everything in Ubuntu

here my friend my atachment is here

look!

Shane · « **Reply #11 on:** March 03, 2014, 10:51:41 am »

Ah you mean the attachment from the first post, yes I have seen that. Doesn't give me any information that helps.

Ok if ubuntu can see that is great, gives us an option to fix it.

First before we start, boot into unbunut and get the properties of the drive and let me know what it says

Shane

mmtech · « **Reply #12 on:** March 03, 2014, 11:51:12 am »

Hi again

my problem have been solved dear

i put the win 8.1 in DVD ROM and run the setup.exe

Gave me 3 option and i choose "keep personal file , setings , apps"

it was repair my windows

tnx a lot

Be Happy (f)

Shane · « **Reply #13 on:** March 03, 2014, 11:56:53 am »

Good to hear

I would have liked to have found out what was making those paritiotns hidden to Windows, but at least you got it working

Shane