Author Topic: windows 7 updates don't work  (Read 3856 times)

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Offline eliezer

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windows 7 updates don't work
« on: October 01, 2014, 12:30:09 AM »
Hello there
my win 7 pro don't want to update himself.I receive the error 80073712.I did all the thinks that I read about this problem.Nothing help.Someone has a new solution?

Offline Shane

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Re: windows 7 updates don't work
« Reply #1 on: October 01, 2014, 05:06:09 PM »
Did you run all the repairs in my Windows Repair program?

Shane

Offline jraju

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Re: windows 7 updates don't work
« Reply #2 on: October 02, 2014, 08:13:39 PM »
Hi, eliezer
                      You have stated that you did all that . Pl list what you have done so that solution could flow.
It is connected with system files. Did you try sfc /scannow and if so what are the results obtained. Could you run to 100%. please enclose the error log of sfc.
                          Before that i would recommend chkdsk /f/r to fix system errors.
                             If this is fixed then you could start update. Did you use the microsoft fix tool for that
 Try this if it fixes ok, Type on elevated command prompt
takeown /f C:\Windows\winsxs\pending.xml
and then
Ren c:\windows\winsxs\pending.xml pending.old
                   This will rename the pending updates and the problem may get solved.
                      There are so many reasons for this corruption
 
« Last Edit: October 02, 2014, 08:30:35 PM by jraju »
The Bottom line is "Check your hardware first if it supports the task you try".

Offline Boggin

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Re: windows 7 updates don't work
« Reply #3 on: October 03, 2014, 01:24:03 AM »
I think those commands need to be done from the RE and not from within Windows.

Try this which will encompass those commands -

Boot up into Safe Mode - select Repair your Computer and navigate to the Recovery Environment (RE) to select Command Prompt.

At the x sources prompt type dism.exe /image:C:\ /cleanup-image /revertpendingactions and press enter.

You may get a message about a ScratchDir but it should also say the command was successful and to restart.

Type exit - press enter then Restart and try the updates again.

You may have to open a command prompt as an admin in normal mode and enter these commands -

Net stop wuauserv
cd %systemroot%
Ren SoftwareDistribution SoftwareDistribution.old
Net start wuauserv
exit


Then reboot.
Tom.