Author Topic: Unable to open setup file  (Read 18043 times)

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Offline Dean

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Unable to open setup file
« on: June 04, 2012, 09:07:09 PM »
I am attempting to install:
Tweaking.com_advanced_system_tweaker_setup.exe

and get the following error

Unable to open setup file

The computer is:

Acer Aspire 3100 V3.05A

69.54 Gigabytes Usable Hard Drive Capacity
18.31 Gigabytes Hard Drive Free Space
2 Gig memory

Windows XP Professional Service Pack 3 (build 2600)

Any help is appreciated.

Offline Shane

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Re: Unable to open setup file
« Reply #1 on: June 05, 2012, 08:51:17 AM »
Sounds like the setup file didnt download all the way. :wink:

What is the size of the setup file you have?

Shane

Offline Dean

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Re: Unable to open setup file
« Reply #2 on: June 05, 2012, 06:53:51 PM »
Size on disk is 4.80 MB

Offline Shane

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Re: Unable to open setup file
« Reply #3 on: June 05, 2012, 07:31:27 PM »
It should be 5,041,121 bytes

Let me know :-)

Shane

Offline Dean

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Re: Unable to open setup file
« Reply #4 on: June 06, 2012, 12:56:32 AM »
It is exactly 5,041,121 bytes

Offline Dean

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Re: Unable to open setup file
« Reply #5 on: June 06, 2012, 01:17:06 AM »
I am beginning to think there is a problem with the computer. Does Advanced System Tweaker require certain Windows Services or libraries such as .DOT net? Even tweaking.com_simple_system_tweaker_setup.exe stops with the error, Unable to open setup file.

Offline Shane

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Re: Unable to open setup file
« Reply #6 on: June 06, 2012, 09:38:37 AM »
It shouldn't. I made the setup with Setup Factory 9.

Can you post a screen shot of the error for me?

I will also download it myself and make sure it works for me. I had a friend who had a problem like this on some of the other setups, it was his download manager. I had him download it from a different browser and it worked fine. Not sure if that is the same problem as you though, but might be worth a try :-)

When you downloaded it did you download it directly or from majorgeeks?

Shane

Offline Dean

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Re: Unable to open setup file
« Reply #7 on: June 07, 2012, 08:39:32 AM »
Not sure from where I downloaded it. I used my computer (where it works fine) and copied it across the net to the Acer. I will download it from your site with the Acer and give it a shot.

Thanks for all you help with this. - Dean

Offline Dean

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Re: Unable to open setup file
« Reply #8 on: June 07, 2012, 09:47:20 AM »
Update: I downloaded it from your site this morning with the Acer-Firefox 13.

I received the same error as shown int the screen shot.

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Re: Unable to open setup file
« Reply #9 on: June 07, 2012, 10:29:52 AM »
Think I found the problem, this is for an older version but still the same
http://www.indigorose.com/forums/threads/16672-quot-Launcher-Error-Could-not-start-the-setup.-quot

Quote
I figured out that the problem was to do with IRSetup.exe, which was being disallowed from running by the security settings on the computer.

It's all working now.

Irsetup is a language file made by setup factory. Some Antiviruses falsely flag it some times. Try disabling your AV and see if the installer will work for you :wink:

Shane

Offline Dean

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Re: Unable to open setup file
« Reply #10 on: June 07, 2012, 05:24:20 PM »
We both solved it. On a hunch I re-booted the Acer to Safe-Networking. It installed perfectly.

Re-booted back to normal mode and checked the Comodo firewall. Sure enough it blocked every attempt. Just in case, I added the installed program to "Trusted Files" and it running fine.

I've been running the Acer remotely, but should have trotted over to do the Safe Mode. I feel pretty dump -- I should have figured this out much sooner. Thanks. Dean

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Re: Unable to open setup file
« Reply #11 on: June 07, 2012, 07:19:05 PM »
Glad you got it working :-)

Shane

Offline Dean

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Re: Unable to open setup file
« Reply #12 on: June 08, 2012, 12:49:41 PM »
Thanks for your promptness, attention and help -- it's first class! Comodo, for as-yet, unknown reasons sometimes resets itself. It's problematic to say the least.

Love all your software and thanks again. Dean

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Re: Unable to open setup file
« Reply #13 on: June 08, 2012, 01:28:00 PM »
No problem :-)

Since your all set I will lock this thread :wink:

And as always...
If your happy with my work. Then all I ask in return is you simply let others know about my site and programs. I help with anything computer or network related :-)
Also always feel free to make a post in the feedback forum.
And a facebook like at the top of the page of my site is nice as well. ;)

Shane