Author Topic: Missing Files  (Read 3763 times)

0 Members and 1 Guest are viewing this topic.

Offline GuitarZenMan

  • Newbie
  • *
  • Join Date: Feb 2016
  • Posts: 3
  • Karma: 0
    • View Profile
Missing Files
« on: February 20, 2016, 01:53:41 PM »
I lost my ability to use the Windows 10 Store so I tried to run the powershell to try a restore but it said the file for the store was not found so I haven't been able to figure how to get it back so I decided to run a check with Tweaking in safe mode (licensed user) to be safe and I received the following.

│ These Files Are Missing: (Total: 6)
C:\WINDOWS\servicing\Packages\Package_1_for_KB3133431~31bf3856ad364e35~amd64~~10.0.1.0.cat
C:\WINDOWS\servicing\Packages\Package_1_for_KB3133431~31bf3856ad364e35~amd64~~10.0.1.0.mum
C:\WINDOWS\servicing\Packages\Package_for_KB3133431_RTM~31bf3856ad364e35~amd64~~10.0.1.0.cat
C:\WINDOWS\servicing\Packages\Package_for_KB3133431_RTM~31bf3856ad364e35~amd64~~10.0.1.0.mum
C:\WINDOWS\servicing\Packages\Package_for_KB3133431~31bf3856ad364e35~amd64~~10.0.1.0.cat
C:\WINDOWS\servicing\Packages\Package_for_KB3133431~31bf3856ad364e35~amd64~~10.0.1.0.mum

So how do I get these files back and any clue on my original issue.

Much appreciated

Joe

Offline Julian

  • "Cat and Mum Guy"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1321
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: Missing Files
« Reply #1 on: February 22, 2016, 10:16:12 AM »
First grab the zip file off this page and apply the reg file it in to add the take owner ship to the right click menu in explorer.
http://www.tweaking.com/articles/pages/add_quottake_ownershipquot_to_right_click_menu_in_vista_amp_7,1.html

Once that is done go to C:\Windows\servicing\ and right click on Packages and click on take ownership. You will now be able to copy the files into that folder.

I have attached the missing files, extract the files out of the attached zip file and put them in the C:\Windows\servicing\Packages\ folder.

Then run the pre-scan again, put a check on the box to have it add the cat files back to the database. :cheesy:

(THIS REPAIR IS USER SPECIFIC IF YOU ARE HAVING ISSUES WITH MISSING CAT OR MUM FILES MAKE A POST IN COMPUTER HELP AND I WILL HUNT DOWN THOSE FILES FOR YOU) :cheesy:
Julian

Offline GuitarZenMan

  • Newbie
  • *
  • Join Date: Feb 2016
  • Posts: 3
  • Karma: 0
    • View Profile
Re: Missing Files
« Reply #2 on: February 23, 2016, 12:36:56 AM »
Thanks Julian the solution worked. Would you know if anyone knows how to reinstall the Windows 10 Store. I tried half a dozen solutions but it tells me the files are gone so I've been stuck for days. Originally the start, search and Cortana were corrupted but I was able to recover everything except the Store.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 9262
  • Location: UK
  • Karma: 117
    • View Profile
Re: Missing Files
« Reply #3 on: February 23, 2016, 02:00:18 AM »
There are a couple of dism cmds you could try from a Command Prompt (Admin), but you may have already tried them -

dism /online /cleanup-image /checkhealth

That will tell you if the volume is repairable and this one may help with the store -

dism /online /cleanup-image /startcomponentcleanup

and then -

dism /online /cleanup-image /restorehealth

That one can appear to hang at 20% but will complete.

If that returns that it cannot find the source file, then follow this article - http://www.kapilarya.com/dism-error-0x800f081f-the-source-files-could-not-be-found-windows-10

If the /restorehealth cmd completes without reporting that, then follow it up with a sfc /scannow to see if any corruption remains or if the problem has been resolved.

If the /checkhealth reports irreparable or the sfc /scannow reports unable to repair some files, then you are looking at a fresh install which using the Win 10 ISO disk and the upgrade option have proven successful.
Tom.