Author Topic: Corrupt .mum file in Windows 10 build 14316  (Read 3862 times)

0 Members and 1 Guest are viewing this topic.

Offline billkrenek@ymail.com

  • Newbie
  • *
  • Join Date: Apr 2016
  • Posts: 1
  • Karma: 0
    • View Profile
Corrupt .mum file in Windows 10 build 14316
« on: April 11, 2016, 08:18:56 PM »

These Files Are Possibly Corrupt (Bad Digital Signature): (Total: 1)
C:\WINDOWS\servicing\Packages\Microsoft-Windows-ContactSupport-Package~31bf3856ad364e35~amd64~~10.0.14316.1000.mum

1 Combined Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.


I got this message on my first repair run of Windows 10 build 14316. I saw it on both my machines, desktop & laptop, so I, of course, expect it is a generic problem for this build. Can anyone provide me with a good copy of the .mum file? Thanx

Offline Julian

  • "Cat and Mum Guy"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1321
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: Corrupt .mum file in Windows 10 build 14316
« Reply #1 on: April 15, 2016, 02:06:38 AM »
give me a moment i have to update my windows 10 virtual machine as i don't have that file in my database. and have you ran any repairs yet if not go ahead because the prescan is not a repair what so ever it just shows missing files and reparse points.
Julian

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 9258
  • Location: UK
  • Karma: 117
    • View Profile
Re: Corrupt .mum file in Windows 10 build 14316
« Reply #2 on: April 15, 2016, 03:34:55 AM »
That looks like one of those MS spy files.

A Google on it brought up -

https://deploymentparts.wordpress.com/2015/09/10/remove-builtin-apps-from-windows-10-reference-image/ and

http://hinchley.net/2015/10/14/remove-contact-support-and-windows-feedback-packages-from-windows-10/

Not sure if MS would stick it back in though on subsequent updates, but removing it would resolve the reported corruption and if it was put back would probably also resolve.
Tom.