Author Topic: Windows 7 Home Ultimate stuck on windows update  (Read 19419 times)

0 Members and 1 Guest are viewing this topic.

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Windows 7 Home Ultimate stuck on windows update
« on: August 16, 2016, 11:48:55 am »
Hi shane working on a friends computer and it will not do the updates. I have ran your tweaking program and Microsoft fixit and numerious other programs to no avail. How do I fix this? I am trying system restore right now and that is taking forever. Also he has a SATA Seagate Barracuda LP hard drive and it is making a beed noise on power up, am thinking the armature is stuck and I need to take the drive apart and set the arm back to the home position. Any suggestions? Also where do I go to download Windows OEM disk to do a system repair.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #1 on: August 16, 2016, 03:38:30 pm »
You could download SeaTools for Windows to see what it makes of the HDD, but not sure if it would snag a stuck armature - and I'll leave any mechanical repairs to you.

http://www.seagate.com/gb/en/support/downloads/item/seatools-win-master/

Read the download instructions.

As for the updates, download WSUS Offline Updater which should sort your updates problem.

I didn't create a new folder and used Client as it says in the tutorial when I had the same update problem following a factory reset of a Win 7 laptop.

http://www.wsusoffline.net/docs/

http://download.wsusoffline.net/

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #2 on: August 16, 2016, 04:09:41 pm »
I am doing the WSUS offline right now. The hard drive does not even be seen in the bios, it is a 4 year old hard drive, just watched a youtube video of a guy taking the hd apart with the same problem. My friend is ok to take it apart, if we wreak it it will be a bookend.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #3 on: August 16, 2016, 11:54:14 pm »
Does it show up in Disk Management with a drive letter ?

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #4 on: August 17, 2016, 12:08:17 am »
How can it show in disk management if the bios does not even see it. It beeps as soon as the power is turned on. Also is it common for the WSUS to take an extreamily long time. It says listing id's of missing updates, been almost 2 hours. When I run the windows update it says the updates have never been run, but when I check which updates have been installed there is a ton of them. Does WSUS fix the update program in windows 7 Home Premium OEM, this is on a Compaq system.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #5 on: August 17, 2016, 12:20:56 am »
Do any of the beep errors match these codes - http://www.bioscentral.com/beepcodes/compaqbeep.htm

When I used WSUS it initially looked like it was downloading 271 updates but when it came to install them, it only installed 142 which took a while..

Just as when there are a lot of updates it can take a few hours to download and install, the same is for WSUS, although I don't remember it listing any missing updates on mine as that machine had just been factory reset - so it wouldn't have had any other than what gets installed during the reset.

When it installs them, you will be able to see its progress as it counts them off with some taking longer to install than others.

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #6 on: August 17, 2016, 09:32:39 am »
No the beep noise is coming from the hard drive not the Compaq computer, one beep reapeating.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #7 on: August 17, 2016, 09:57:45 am »
SeaTools for DOS does an acoustic check, but not sure how you determine what the noise means.

Create the bootable disk and see what it finds.

http://knowledge.seagate.com/articles/en_US/FAQ/201271en

Have you tried booting up with the RAM removed to see if you get a different beep ?

Offline Julian

  • "Professional Googler"
  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jun 2015
  • Posts: 1325
  • Location: USA, New Mexico
  • Karma: 38
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #8 on: August 19, 2016, 09:17:22 am »
Ouch not good back up your hdd ASAP. Never wanna hear a beeping noise..
Julian

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #9 on: August 19, 2016, 07:31:36 pm »
No can do bios does not see the drive I cannot access it, going to try it on a few of my computers to see what happens. Have come to the conclusion that sea gate drives are crap, I have had 3 die on me over the last year, including a new 5 tb drive which I had for less than a week. Just copying files to it and it died.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #10 on: August 20, 2016, 02:03:22 am »
Did you RMA those - I know Seagate have a 3 year warranty on their external HDDs.

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #11 on: August 20, 2016, 12:45:31 pm »
It is an internal drive and it is over 4 years old

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #12 on: August 23, 2016, 11:42:06 am »
If I download sea tools for dos and make the bootable cd, will it be able to see the hard drive even though the bios does not see it?

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #13 on: August 23, 2016, 03:35:08 pm »
It may do.

I have a former Win 7 laptop upgraded to Win 10 after a motherboard replacement and SeaTools for DOS doesn't find anything on that one but does on a Win 7 laptop.

Was it recognised when you connected to the other machines as you said you were going to ?

SeaTools for DOS can only be used on internal drives so you can only use it on the affected computer.

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #14 on: August 23, 2016, 04:38:13 pm »
I connected the drive to my i7 PC and same thing, bios does not see it and getting the beep noise which is coming from the drive and not from computer speaker. I was watching youtube videos about the armature not in home position and how to fix that and also there was a few on putting the hard drive in the freezer for a few hours. I will probley try the dos boot cd and if that does not work I will take the drive apart, have 2 dragster USB externals that are out of war rent and making click noises, they are totally useless, cannot access them so will perform surgery on them as well.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #15 on: August 23, 2016, 04:46:43 pm »
While I've heard of HDDs clicking, I've never heard of them beeping before - guess it must be down to the make.

SeaTools for Windows may see it when you have it hooked to another computer, but as you say their BIOS doesn't see it then it may only be a longshot

SeaTools for Windows installs onto the computer and can be used to check out external HDDs, but the Fix all option will only work on Seagate drives.

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #16 on: August 30, 2016, 01:45:11 pm »
I have another question - I have a local drive h: i cannot rename it and it does not show up in disk management and i cannot change the drive letter. I also have a drive q: which has been made by Office 2010. What is this local drive for and how do i change or delete it?

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #17 on: August 30, 2016, 03:35:22 pm »
Do you have a card reader or does Drive h: show up when you plug an external drive in ?

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #18 on: August 30, 2016, 03:56:48 pm »
With all hard drives unplugged i see this. There are 3 card readers on the tower and their drive letters are n o p.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #19 on: August 30, 2016, 04:15:09 pm »
Where do you see this Drive h: show up ?

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #20 on: August 30, 2016, 04:17:59 pm »
In windows explorer, but it does not show up using windows disk management.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #21 on: August 30, 2016, 04:22:06 pm »
When you right click on it and select Properties, what does it give its Type as ?

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #22 on: August 30, 2016, 04:30:12 pm »
Local Disk

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #23 on: August 30, 2016, 04:33:02 pm »
Capacity is 0 bytes, used space 0 bytes and free space 0 bytes, and if I try to do a chkdsk it says the windows cannot acces the disk

Offline rhuffman

  • Full Member
  • ***
  • Join Date: Aug 2014
  • Posts: 108
  • Karma: 0
    • View Profile
Re: Windows 7 Home Ultimate stuck on windows update
« Reply #24 on: August 30, 2016, 04:39:06 pm »
Just looked again, have 4 card readers drives n o p are called removable disks so I assume drive h would be the 4th card reader. But I do not have cards for all these readers, just have a SD card.