Author Topic: Keyboard does not work in Bios  (Read 7716 times)

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Offline layne81

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Keyboard does not work in Bios
« on: August 25, 2016, 04:00:07 PM »
Hello all,

My keyboard will no longer in the bios... It works once machine is booted into Windows.

Now... Usb on the front work in bios... USB ports attached to case (corsair c70)

My motherboard is asus rampage iv black edition which I am on my second because I rma the last one because of this usb issue.

Please help if you can.

Thanks,
Layne

Offline Boggin

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Re: Keyboard does not work in Bios
« Reply #1 on: August 26, 2016, 07:17:39 AM »
Have you tried re-downloading the Chipset drivers for the motherboard and is there a BIOS upgrade available ?
Tom.

Offline Samson

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Re: Keyboard does not work in Bios
« Reply #2 on: August 26, 2016, 09:01:41 AM »
I'm assuming that this is a USB keyboard?

Check in BIOS that "enable legacy support for USB" (or similar) is set to auto.




Offline layne81

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Re: Keyboard does not work in Bios
« Reply #3 on: August 26, 2016, 12:07:00 PM »
Sorry guys. Yes it is a usb keyboard... Corsair k70

I will try your suggestions and report back.

Thank you guys.

Offline Samson

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Re: Keyboard does not work in Bios
« Reply #4 on: August 26, 2016, 01:25:40 PM »
Looks like you need to flick the bios switch on the keyboard for it to work when in the bios settings  :wink:

https://www.youtube.com/watch?v=XrySdNWfk_o

Offline layne81

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Re: Keyboard does not work in Bios
« Reply #5 on: August 31, 2016, 07:30:11 PM »
Hello guys,

Thanks for the suggestions but my bios still says no keyboard detected in startup after trying them all.

I am at a loss....

New mobo, new keyboard.... Updated chipset drivers... No dice.

Any other suggestions?

Offline Boggin

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Re: Keyboard does not work in Bios
« Reply #6 on: September 01, 2016, 12:36:27 AM »
Try resetting the BIOS then - you may need to look up how to do this for your model of computer as it isn't always just a case of removing the CMOS battery for a few minutes.
Tom.

Offline Rick

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Re: Keyboard does not work in Bios
« Reply #7 on: September 02, 2016, 01:18:49 AM »
Hello all,

My keyboard will no longer in the bios... It works once machine is booted into Windows.

Now... Usb on the front work in bios... USB ports attached to case (corsair c70)

My motherboard is asus rampage iv black edition which I am on my second because I rma the last one because of this usb issue.

Please help if you can.

Thanks,
Layne

Get a new one or try another one...

Offline layne81

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Re: Keyboard does not work in Bios
« Reply #8 on: September 03, 2016, 03:46:27 PM »
Guy,

I am having serious issues.

I noticed the chipset driver would not install so uninstalled and deleted driver in order to try to update the latest version to fix my issue.


Well now... I can't install any chipset driver and most of my devices say they are not configured properly in device manager....

Please help.

Offline Boggin

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Re: Keyboard does not work in Bios
« Reply #9 on: September 03, 2016, 04:02:45 PM »
Try your restore points back to before you uninstalled the driver.

I assume this computer is a custom build ?
Tom.

Offline layne81

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Re: Keyboard does not work in Bios
« Reply #10 on: September 03, 2016, 04:43:45 PM »
Yes sir custom built

Offline layne81

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Re: Keyboard does not work in Bios
« Reply #11 on: September 03, 2016, 05:24:09 PM »
None of my system restore points are working.

I am on default clocks and disabled antivirus and firewall. Still no dice...

Flipping out.

Offline Boggin

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Re: Keyboard does not work in Bios
« Reply #12 on: September 04, 2016, 12:25:41 AM »
What error are you getting when your restore points fail ?

Can you try your restore points in Safe Mode.

Can you also try to install the chipset drivers in Safe Mode with Networking.

Have you done anything with the BIOS yet ?
« Last Edit: September 04, 2016, 12:46:17 AM by Boggin »
Tom.

Offline layne81

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Re: Keyboard does not work in Bios
« Reply #13 on: September 04, 2016, 06:49:42 AM »
I was able to restore in safe mode. Thank God!

I also figured out the keyboard not working in the bios issue...

I purchased a Inateck 5 port USB 3.0 PCI card (fresco logic f1000) for the oculus rift... When the card is plugged in... My keyboard does not work in the bios... When I unplug the card... My keyboard works in the bios....

So... Now I am troubleshooting that issue.

Also, I received a replacement motherboard  in an RMA for my Asus Rampage IV Black Edition.

When I received it... Some of the cpu socket pins were bent.... One in the middle... And a few in the top left corner.

What is the best way to bend those pins back? I have absolutely no experience with it.

Thanks again guys for all your help. Boggin you always answer my questions.... Thank you.

Offline Boggin

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Re: Keyboard does not work in Bios
« Reply #14 on: September 04, 2016, 08:43:17 AM »
Glad to see that your restore points worked.

Sometimes an antivirus program will interfere with those, so if they fail in normal mode, then Safe Mode is the next step.

Personally I'd complain about the condition you have received the replacement in and ask them for another.

With care you may be able to straighten the pins with a needle, but bear in mind you would need to handle the needle with a gloved hand so that you don't transfer static from your body through the needle.

Even then, when you come to insert the CPU they may still not be fully aligned and bend again, but here are a couple of other methods you could try -

http://www.wikihow.com/Fix-Bent-Pins-on-a-CPU

Get another RMA would be my best advice though.
Tom.

Offline layne81

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Re: Keyboard does not work in Bios
« Reply #15 on: September 04, 2016, 10:22:29 AM »
I have complained but they want me to send this board in and me be without a computer for several weeks rather than sending me another. Very irritating.

They will replace my board with another but my processor is not compatible.

It is actually the socket pins that I need to straighten.... My processor is fine.

Any suggestions on how to deal with those?

Do you know anyone interested in buying an i7-4930k? It's a silicon lottery jackpot.... I can overclock to 4.5ghz with 1.28 vcore or 4.7 with 1.355 vcore.

Offline Boggin

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Re: Keyboard does not work in Bios
« Reply #16 on: September 04, 2016, 10:27:59 AM »
Did you have to do that with the previous RMA ?

I suppose if you have or can buy an instrument or thin bladed screwdriver you may be able to ease those back into place.

Have you thought of sticking that on ebay ?
« Last Edit: September 04, 2016, 10:40:49 AM by Boggin »
Tom.