Author Topic: Error hooking API upon Installation (Read 41698 times)

Anonskii · « **on:** January 11, 2017, 10:07:35 am »

Upon installing the software, i get an error. Please view the image below.
I rebooted the PC, uninstalled the software and reinstalled the software but no fix.
Any ideas?

http://i.imgur.com/7wQnBli.png

Boggin · « **Reply #1 on:** January 11, 2017, 10:25:27 am »

I've passed this onto Shane to look at who may reply to me or respond in person.

Anonskii · « **Reply #2 on:** January 11, 2017, 10:26:39 am »

Okay cheers,

Anatoli Lioultchenko · « **Reply #3 on:** January 12, 2017, 08:05:15 am »

I have same.Got while updating to v3.9.22.Reinstaling/Rebooting/Changing browse placement/changing disc from C: to D:) for placement etc. do not help.Either this issue related to the program or to my PC,the only God knows.But sinse it appeared while dealing with the Tweaking com, I would appreciate any comments and proposal for solution from the professionals of the Tweaking com in order not to block,but use The Repair Tool.Merci.

Julian · « **Reply #4 on:** January 20, 2017, 05:04:16 am »

what antivirus are you using?

Anatoli Lioultchenko · « **Reply #5 on:** January 20, 2017, 05:57:21 am »

I am using Bitdefender Total Security.I olso have installed in my PC:SpyHunter,SuperAntispyware,HitmanPro.

Julian · « **Reply #6 on:** January 20, 2017, 06:15:10 am »

try installing with them disabled let me know what happens.

Anatoli Lioultchenko · « **Reply #7 on:** January 20, 2017, 06:38:55 am »

Nothing happened.The error appeared as usual.

Julian · « **Reply #8 on:** January 20, 2017, 09:34:30 am »

have you checked your memory sticks for errors yet?

Anatoli Lioultchenko · « **Reply #9 on:** January 20, 2017, 10:50:29 am »

Memory is OK!

Julian · « **Reply #10 on:** January 20, 2017, 02:23:18 pm »

Do you wanna try installing in safe mode give me a second when I get on my computer I'll upload the reg file to install in safe mode

Julian · « **Reply #11 on:** January 20, 2017, 02:29:47 pm »

Got a reply from Shane that's either your antivirus or something is wrong with your system files can you do a chkdsk /f

satrow · « **Reply #12 on:** January 20, 2017, 04:33:55 pm »

I consider Spyhunter to be scamware, I wouldn't recommend it to anyone. It's already possible that previously removing anything it *finds* is the reason for this error. Undo any changes made by it, if you can, then uninstall it and reboot to test again.

(SuperAntiSpyware majors on cookies, which aren't harmful, but it's okay as an occasional antimalware scanner, esp. alongside MBam Free. Hitman Pro is fine, ranks alongside MBam Free as being best in class for free/trial antimalware software - but, if you want it to scan/remove for free, you need to install/uninstall the latest version each time you want to use it, MBam Free can remain installed, just update it before scanning.)

Anatoli Lioultchenko · « **Reply #13 on:** January 21, 2017, 02:38:24 am »

Debit droped in my area to les then 1Mbps.Cant work. Will come later.Sorry.

Anatoli Lioultchenko · « **Reply #14 on:** January 21, 2017, 05:12:12 pm »

Have deleted SpyHunter.Rebooted to safe mode.Reinstalled there Tweaking.com Tool.NO error.In normal mode it appeared again.Could not make chkdsk/f as Command Prompt said not enaugh volume.Instead attaching CBS log of cfs/scannow.

Boggin · « **Reply #15 on:** January 23, 2017, 04:31:48 pm »

That would confirm it was related to an antivirus program as Shane has found -

https://forum.kaspersky.com/index.php?showtopic=362231

AV programs aren't loaded in Safe Mode.

You only need to post the CBS log if sfc /scannow reported it was unable to repair all files.

It sounds like your hard drive is a bit full.

You haven't said which version of Windows you are using.

If Win 7 then go Start - type disk cleanup - right click on Disk Cleanup and select Run as administrator.

If later than Win 7 - go Start - type disk cleanup and press enter.

When it has done its scan, click on Clean System files where it should find a lot more to remove.

You can gain some more space on your hard drive by turning Hibernate off.

For Win 7 go Start - type cmd - right click on cmd and select Run as administrator and accept the UAC.

For later, Open a Command Prompt (Admin) - accept the UAC then enter powercfg -h off - that frees up about 6GB for me.

Check to see if you have 15% of the total hard drive free and then you can run a defrag from the admin command prompt by entering defrag /c

This will analyze and defrag all volumes as necessary.

If you still don't have a min of 15% free then you are going to have to copy large files such as photos etc onto an external HDD of sufficient capacity - but I'd do that anyway as Virtual Memory relies on free space on the hard drive.

Anatoli Lioultchenko · « **Reply #16 on:** January 24, 2017, 04:17:34 am »

PC Win7x64 Famille Premium.Free disc C: space is 180GB.

Boggin · « **Reply #17 on:** January 24, 2017, 04:24:23 am »

Free out of a total of what ?

Anatoli Lioultchenko · « **Reply #18 on:** January 24, 2017, 04:59:34 am »

Acer(C:) Capacity 223,95GB Free space 180,15.

Boggin · « **Reply #19 on:** January 24, 2017, 05:54:29 am »

Well that should be enough but when you get that message it can be indicative of a failing HDD.

Can you download the 30 day trial version of HDSentinel to see what that reports for your drive.

Hit the green button then uninstall when done so as to stop the clock to use it again as and when.

http://www.hdsentinel.com/

Anatoli Lioultchenko · « **Reply #20 on:** January 24, 2017, 09:41:19 am »

Have checked with Hard Disk Sentinel.No problem found.Performance-100%,Condition-98%.Both exellent. Alert-empty.Journal-empty.

Boggin · « **Reply #21 on:** January 24, 2017, 09:55:47 am »

I've never come across that alert before and Google has nothing on it.

I'll ask for help on it.

Anatoli Lioultchenko · « **Reply #22 on:** January 24, 2017, 02:41:59 pm »

Found.The Hitman Pro is blocking Tweaking.com Windows Repair.exe to open the Tool creating that hooking API error.Deleting Hitman Pro éliminâtes the error.Have asked Hitman Pro to correct the issue and give green light for peaceful coexistance of these two programmes.

Anatoli Lioultchenko · « **Reply #23 on:** January 24, 2017, 02:50:49 pm »

Solved.

Boggin · « **Reply #24 on:** January 24, 2017, 03:02:39 pm »

With HitmanPro uninstalled, see if chkdsk /f will complete and run HDSentinel again to see if it gives you the same alert.

You have some side effects which I believe require investigation, but it is up to you if you want to continue.