« previous next »
Pages: [1]   Go Down

Author Topic: Mozilla Black Screen of death - "please help them fix it"  (Read 4487 times)

0 Members and 1 Guest are viewing this topic.

Offline Rick

  • Hero Member
  • *****
  • Join Date: May 2013
  • Posts: 829
  • Karma: 2
    • View Profile
Mozilla Black Screen of death - "please help them fix it"
« on: April 01, 2017, 06:43:30 pm »
Often, Mozilla Firefox just turns into a black screen/page

please help them fix it

No, No other browser has the issue to date. and dont ask to restore anything either.

Listen to the problem;

thanks in advance

Logged

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Mozilla Black Screen of death - "please help them fix it"
« Reply #1 on: April 02, 2017, 12:40:09 am »
I would suggest that you go to the Mozilla forum and ask them.

https://support.mozilla.org/t5/Contributor-Knowledge-Base/Get-community-support/ta-p/26357
Logged

Offline Samson

  • Hero Member
  • *****
  • Join Date: Nov 2011
  • Posts: 915
  • Location: London
  • Karma: 38
    • View Profile
Re: Mozilla Black Screen of death - "please help them fix it"
« Reply #2 on: April 02, 2017, 04:10:11 am »
Disable hardware acceleration. 

"Tools" > "Options" > "Advanced" > "General" > Uncheck "Use hardware acceleration when available" > "OK".
Logged
Pages: [1]   Go Up
« previous next »