Author Topic: Kaspersky Says bat file is Trojan?  (Read 5410 times)

0 Members and 1 Guest are viewing this topic.

Offline pjamme

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 2
  • Karma: 0
    • View Profile
Kaspersky Says bat file is Trojan?
« on: November 26, 2017, 05:43:41 am »
Windows 10 Pro 64bit.
When I click on the button to reboot into Safe Mode in the Free version of Tweaking.com, Kaspersky Total Security gives me a warning that a bat file in Windows\Temp is a Trojan.
Does Tweaking.com create a bat file here?
And it does not go into Safe Mode either.  I tried rebooting holding down the shift key and it doesn't go into Safe Mode that way either.  I even tried the old way by tapping the F8 key when rebooting, no Safe Mode.
I ran Tweaking in regular mode and it hung on step 8 for Sahdowcopy for three hours before I stopped it.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Kaspersky Says bat file is Trojan?
« Reply #1 on: November 26, 2017, 08:49:38 am »
I've had my Norton Security kick out the repair program's .exe before now and had to add www.tweaking.com to the exclusion list.

There is a file in Temp which I think relates to the system tray icon but it is a false positive for Kaspersky to snag it.

You can add www.tweaking.com to Kaspersky's list by following the steps in this article.

https://support.kaspersky.co.uk/11444

See if you can then boot into the advanced boot options either through the program or by pressing and holding Shift throughout a restart.

Offline kk159

  • Newbie
  • *
  • Join Date: Apr 2016
  • Posts: 16
  • Karma: 1
    • View Profile
Re: Kaspersky Says bat file is Trojan?
« Reply #2 on: November 27, 2017, 07:32:59 pm »
I remember my Kaspersky reported a similar file when booting to safe mode

You can submit the file as a false positive here:
https://virusdesk.kaspersky.com/

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Kaspersky Says bat file is Trojan?
« Reply #3 on: November 28, 2017, 01:33:08 am »
I remember my Kaspersky reported a similar file when booting to safe mode

You can submit the file as a false positive here:
https://virusdesk.kaspersky.com/

Thanks for the link.

Offline pjamme

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 2
  • Karma: 0
    • View Profile
Re: Kaspersky Says bat file is Trojan?
« Reply #4 on: November 28, 2017, 06:10:02 am »
Yes thanks for the link.
Unfortunately I deleted the file, so cannot submit.  Although Kaspersky still shows it as a warning.
Going to run Tweaking again to see if it re-appears.