Author Topic: Windows 10 Home 64bit OEM, system Restore Broken  (Read 1317 times)

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Offline Drauka

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Windows 10 Home 64bit OEM, system Restore Broken
« on: November 07, 2018, 10:08:54 PM »
Hello,

I have a Windows 10 Home 64bit oem system and System restore is broken.
My event logs are filled with VSS errors about 1 a minute.
I get no drive selection when I Run Create Restore Point.
I get main Window and a error Window.
I have ran so many checks and they all pass.
Sfc /scannow, Multiple DISM, CHKDSK /f, Checkdisk /r and everything is clean.

I have no Virus or Malware as I have been thru checks on multiple sites including MAlwarebytes forum.
Attached is a picture of the error I get.

Also Backup Software all fails I I installed a couple after nothing else helped.
Even Macrium Reflect does not work.

Help Would be greatly appreciated.

I would also say I got your free Tweaking tool but have only run scans and lots of parsing point issues.
I was afraid to click buttons to fix parsing & Environment variables since my system restore does not work.

Help Please
Thanks
Drauka

Offline Boggin

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Re: Windows 10 Home 64bit OEM, system Restore Broken
« Reply #1 on: November 08, 2018, 01:01:49 AM »
I would try a repair install which doesn't affect your personal stuff or installed programs.

You haven't said which version of Win 10 Home you are using - there was an update to 1809 but that was withdrawn by MS so the latest version for those that didn't get that update is 1803.

You can find which version you are running by going Start and type winver into the search box and press enter.

You can create 1803 install media after reading the instructions at https://www.microsoft.com/en-gb/software-download/windows10

When you have created the install media, with the install media inserted, open Windows Explorer - click on This PC and double click on its drive.

This will start the process when using a DVD but will open to its files when using an USB where you would then double click on setup Application.

This can take 3 - 4hrs to complete.

On completion, check that your System Protection is working and create/test another Macrium image.
« Last Edit: November 08, 2018, 01:14:09 AM by Boggin »
Tom.

Offline Drauka

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Re: Windows 10 Home 64bit OEM, system Restore Broken
« Reply #2 on: November 08, 2018, 09:38:10 AM »
Hello Bogin,

Thanks for fast reply to my issue, I appreciate it.

I have Windows 10 Home 64bit OEM
Version 10.0.17134 Build 17134.
Or as called in other section
10.0.17.17134.285

I downloaded the media creation tool and made a USB of Windows 10.
I was told in Chat on a game I play that it could not fix OEM versions which is why I never ran it.
I did create a fresh USB thou to be sure I have all the latest.
So will the USB fix an OEM version of Windows?

Also if I run the Windows USB will all my Programs still all run and work?
I need to be sure as I have programs where company went under so I could not reactivate if I had to reinstall.

Will I need a Windows Key as mine is stored in BIOS I am told?
My ASUS came with no Windows sticker on the PC.

Also on a side note I found a page https://rjcuk.blogspot.com/2016/09/kaspersky-removal-tool-bug.html   And it explains why it could have happened.
As at one time I had Had KAspersky and used removal tool on my pc but not for awhile.
I contacted the author and sent picture of same section in the link I posted above.
And according to him mine is broken or corrupt.
If you look at link picture and now look at mine
Code: [Select]
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{71a27cdd-812a-11d0-bec7-08002be2092f}]
"Class"="Volume"
"ClassDesc"="@c_volume.inf,%ClassDesc%;Storage volumes"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,65,00,74,00,75,00,70,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,2c,00,\
  2d,00,35,00,33,00,00,00,00,00
"NoInstallClass"="1"
"SilentInstall"="1"
"LowerFilters"=hex(7):66,00,76,00,65,00,76,00,6f,00,6c,00,00,00,72,00,64,00,79,\
  00,62,00,6f,00,6f,00,73,00,74,00,00,00,69,00,6f,00,72,00,61,00,74,00,65,00,\
  00,00,00,00
"UpperFilters"=hex(7):00,00,00,00


IF you look mine is missing lots
He said to change my data in that one section to match his UpperFilters as he says mine is to short.
I was worried about not being able to boot up and without working restore if I broke it I would have to totally reset pc.

So is the repair you are talking about be the same as  in place upgrade.
OR should I try the fix the links author advised me to do.

Thanks in advance
Drauka
« Last Edit: November 08, 2018, 10:18:33 AM by Drauka, Reason: Adding other Window data »

Offline Boggin

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Re: Windows 10 Home 64bit OEM, system Restore Broken
« Reply #3 on: November 08, 2018, 02:36:05 PM »
That article fix looks straight forward but I would prefer to create a restore point before running anything like that as you do - but in this case it's a Catch 22 situation so I would go for the repair install if this was my machine.

Yes, it is the same as an in place upgrade and I've done repair installs on both my Toshiba OEM laptops that were upgraded from Win 7 to Win 10.

When you have a serious problem I prefer the repair install on Win 10 instead of trying fixes which may or not work.

If a chkdsk or sfc /scannow don't fix, then I'll repair install.

You don't have to worry about activation as it will be digitally activated and doesn't affect your personal stuff or installed programs - they will work as before.

Tom.

Offline Drauka

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Re: Windows 10 Home 64bit OEM, system Restore Broken
« Reply #4 on: November 08, 2018, 05:23:34 PM »
Hey Boggin,

Thats one of the problems I can not create any backup at all with any program.
No backup program works and no create restore works.

Ok I got the usb stick of Windows 10 and iso to be safe.

I will attempt to do the repair on weekend.
Though I may do one other step first to be safe.
I am thinking I will clone the total drive c: using hardware cloning since I have no other way.

I do have another follow-up question for you.
I do Windows updates all the time so shouldn't my Windows be at latest 1803 since I apply all windows updates?
Or when windows comes out with new revision do I have to run repair to get 10 to latest version?

Thanks in advance
Drauka
 



Offline Boggin

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Re: Windows 10 Home 64bit OEM, system Restore Broken
« Reply #5 on: November 09, 2018, 12:57:50 AM »
winver gives my UK version as 1803 17134.376 as 1803 had another update following the debacle with the pulled 1809 feature update.

Not everyone had gotten the 1809 update and with it being pulled, the latest version remains at 1803.

The repair install defaults installs all updates so you should then have the latest version.
Tom.