Author Topic: won't boot  (Read 1750 times)

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Offline kdent

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won't boot
« on: January 04, 2019, 09:08:21 AM »
I put in new updated windows 10 from my thumb drive with the boot media but every time it booted up I would get black screen with "Reboot and select proper boot device or insert boot media in selected boot device and press any key" I went to my BIOS and as far as I can tell it is set up right. I have to go the old F12 button to get it to boot up!!!! OK when it came up to install I pick keep personal files an app.?? I hope that was OK ??? Also it could not find my thumb drive it would not let boot up from it.Thanks for any help

Offline Boggin

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Re: won't boot
« Reply #1 on: January 04, 2019, 02:28:20 PM »
I don't know what has happened there but when you get it to boot up via F12, does that get you into Windows ?

If it does then turning off Fast startup can help.

Also if you have an UEFI BIOS then turning off Secure Boot may be needed for it to boot from a Flash drive.

If you can then get it to boot from the Flash drive, I would suggest you use the Reset option that preserves your personal stuff but will delete any installed programs, so if you have any paid for programs you will need their product keys.

I'm not sure if the bootrec cmds from the Command Prompt would resolve this.

They are -

bootrec /fixmbr

bootrec /fixboot

bootrec /rebuildbcd

There's also the Startup Repair but I've never known that to work, although it is advocated that you run that up to three times.
Tom.

Offline kdent

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Re: won't boot
« Reply #2 on: January 04, 2019, 03:10:42 PM »
yes,it boot right up when F12 opens and it has always been this way my CD drive is at the top and my C drive right below it.I can not move them only highlight the one I need.The same way in my BIOS I went to boot configuration or some like that,I think my CD drive is on top but I can not move them only highlight save it and close.I will try the command prompt will let you know.But if they do not work go ahead and do and full install again using my thumb drive??? Thanks for all your help I will be in touch....Scott

Offline Boggin

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Re: won't boot
« Reply #3 on: January 04, 2019, 03:21:28 PM »
If you can boot up with the thumb drive then when you get to the Install screen you can select Repair your computer which will get you to Troubleshoot/Advanced options where you could try the Reset option.

You'll also be able to select the other options from there as well, but you won't have any restore points to choose from.
Tom.

Offline kdent

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Re: won't boot
« Reply #4 on: January 04, 2019, 03:36:27 PM »
sorry guy done of the command prompt work so I will get started on another in stall I think I going to back up all my stuff and have it wipe it clean then install.Thanks for all your help/I did go check my BIOS and it was set ok I went to F12 and the same old thing     Thanks

Offline Boggin

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Re: won't boot
« Reply #5 on: January 04, 2019, 03:40:44 PM »
Okay - can you create another install flash drive should that one have become corrupt to give you the problem in the first place ?
Tom.

Offline kdent

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Re: won't boot
« Reply #6 on: January 04, 2019, 03:56:35 PM »
will due thanks for the idea Hey Boggin tell me which one you what to do recovery then at the top reset pc or advanced setup start up from usb??? I saying the one with usb??Also I check and it found my thumb drive.Man can believe this Went in BIOS set up usb  rebooted found my thumb drive and get this" operating system not found try disconnecting any drives that don't contain operating system"!!! Did it with the one I just down loaded and the first one I got to work earlier.HELP  I do have 1 that is external and 4 internal drives
« Last Edit: January 04, 2019, 05:33:47 PM by kdent »

Offline kdent

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Re: won't boot
« Reply #7 on: January 04, 2019, 08:23:33 PM »
Hey Boggin please read my last post and get back to me ASAP thanks

Offline Boggin

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Re: won't boot
« Reply #8 on: January 05, 2019, 01:59:02 AM »
I would disconnect the external one as that can confuse things but if it still doesn't see your OS then I would do the clean install onto where you normally have the OS.
Tom.

Offline kdent

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Re: won't boot
« Reply #9 on: January 05, 2019, 04:06:24 AM »
you are saying go ahead and go with the recovery page do the advanced set up ?? Thanks for the reply

Offline Boggin

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Re: won't boot
« Reply #10 on: January 05, 2019, 05:26:59 AM »
If it can see your OS you can go that route.
« Last Edit: January 05, 2019, 05:30:21 AM by Boggin »
Tom.

Offline kdent

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Re: won't boot
« Reply #11 on: January 05, 2019, 06:37:30 AM »
What I did was go to clean installation and clean every thing out.The only problem during this it had to restart several times and it would not when windows was in I booted it up and it did,What should I do if it still will not boot up?????

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Re: won't boot
« Reply #12 on: January 05, 2019, 09:38:49 AM »
Can you boot up with the install USB, navigate to the Install screen and select Repair your computer then onto the recovery environment to select Command Prompt.

At the prompt enter bcdedit |find "osdevice"

For clarity that is a Pipe symbol before find and is the uppercase of \

If it finds it, it will give a partition letter which may or not be C: but use that partition letter instead of the x I have used and enter this cmd -

chkdsk x: /r

This will tell you if it has found and "repaired" any KBs in bad sectors.
Tom.

Offline kdent

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Re: won't boot
« Reply #13 on: January 05, 2019, 01:48:35 PM »
No I can boot up from my usb ,it does find it but no go.Question in the recovery section in the restart section it does have an UEFI BIOS repair and start up also what you think???What know understand how it finds every thing but will not read it???                 

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Re: won't boot
« Reply #14 on: January 05, 2019, 01:51:23 PM »
Does the bcdedit cmd give you a partition letter ?
Tom.

Offline kdent

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Re: won't boot
« Reply #15 on: January 05, 2019, 01:56:18 PM »
I'am sorry I can not boot up from usb sorry

Offline Boggin

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Re: won't boot
« Reply #16 on: January 05, 2019, 02:05:37 PM »
You may need to disable Secure Boot to boot from an USB where an UEFI BIOS is used.

I don't have any experience of an UEFI BIOS but it could be in the UEFI Settings in the advanced options or in the BIOS.

EDIT - I've found this article as a guide - https://www.thewindowsclub.com/disable-secure-boot-in-windows
« Last Edit: January 05, 2019, 02:09:47 PM by Boggin »
Tom.

Offline kdent

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Re: won't boot
« Reply #17 on: January 05, 2019, 02:36:26 PM »
sorry do not have found and thing called core isolation I turn it off no help.Did get in to BIOS did get my C drive moved on top now sorry about did not think you could move them lets see what happens.If it boots  a few time s I will try the USB drive ?? What you think??

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Re: won't boot
« Reply #18 on: January 05, 2019, 02:42:12 PM »
If you can get it to boot normally then you can perform a chkdsk /r from a normal Command Prompt (Admin).

I don't know what that core isolation is you were looking for but there was no mention of it in that article.
Tom.

Offline Boggin

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Re: won't boot
« Reply #19 on: January 05, 2019, 02:49:37 PM »
As an after thought, if you are unable to boot up with the install USB - how did you manage to perform a clean install ?
Tom.

Offline kdent

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Re: won't boot
« Reply #20 on: January 05, 2019, 02:54:41 PM »
recovery reset program click the button an away went went

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Re: won't boot
« Reply #21 on: January 05, 2019, 02:56:58 PM »
It's when you said you had done a clean install, that would need to be done with the install USB.

Has your machine booted okay ?
Tom.

Offline kdent

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Re: won't boot
« Reply #22 on: January 05, 2019, 03:06:29 PM »
So far I have restarted it 3 out of 3

Offline Boggin

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Re: won't boot
« Reply #23 on: January 05, 2019, 03:08:47 PM »
That's good news - how is it performing ?

You can usually move the CD/DVD, USB and HDD drives with F5 or F6 in the BIOS.
Tom.

Offline kdent

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Re: won't boot
« Reply #24 on: January 05, 2019, 03:12:48 PM »
4 out of 4 it seems ok I will play a little how about running your program and what to run