Author Topic: Windows Installer Error  (Read 22509 times)

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Offline friedmonky

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Re: Windows Installer Error
« Reply #25 on: December 17, 2011, 07:44:39 AM »
Interesting, my ImagePath says "%systemroot%\system32\msiexec.exe /V".  Also, my file version info for msiexec is exactly the same as yours.  :undecided:

Offline paulgj

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Re: Windows Installer Error
« Reply #26 on: December 17, 2011, 07:56:26 AM »
Some additional information.
This problem is on my HP laptop which I have had about 4 years.
It came with Vista installed.  After some time the Windows Installer problem appeared.
I moved to WIN7 using a merge type install, that is I did not do a full delete-reformat type of install.
At that time the Windows Installer error when away. I was able to get all my MS and other updates.
Then after some time, probably several to 12 months later, the Windows Installer error returned.
So I sit here with some updates installing Ok and others not.  Fortunately I have had little issues because of it.
My Mozy updates do not install but I can still do backups with the older version. Mozy does not like this and wants me on the latest version before they can help me. This may impact me sometime in the future.

Offline friedmonky

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Re: Windows Installer Error
« Reply #27 on: December 17, 2011, 07:58:31 AM »
This is how my msiserver looks in my registry.  See anything different?

Offline paulgj

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Re: Windows Installer Error
« Reply #28 on: December 17, 2011, 08:14:09 AM »
I have the identical information for msiexec

Offline Shane

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Re: Windows Installer Error
« Reply #29 on: December 17, 2011, 09:50:35 AM »
Something else is screwed up somewhere. Something that the installer service needs.

I think the installer service itself is fine but it is something else in the system it relies on that is failing.

Have you ever done a repair install before?
http://www.sevenforums.com/tutorials/3413-repair-install.html

It will allow you to keep all your programs. It just reinstalls windows while keeping your data. You might be getting to the point :wink:

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

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Offline friedmonky

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Re: Windows Installer Error
« Reply #30 on: December 17, 2011, 10:21:46 AM »
I agree with Shane.  Something that the Installer needs to function properly, it's not getting.  A repair install would be my next step if it were me.

Offline paulgj

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Re: Windows Installer Error
« Reply #31 on: December 17, 2011, 10:34:13 AM »
I have located my install "Windows7 Home Premium"  DVD.  It is called "Upgrade designed for Windows Vista" dated 2009 so it does not have SP1. It contains both the 32bit and 64bit DVDs.  I am running 32bit now.
I have never tried this before but it seems now to be a reasonable thing to do. I have read/printed out the instructions. I will work on it when I have some more time to devote to the project.  You guys have been great.

Offline friedmonky

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Re: Windows Installer Error
« Reply #32 on: December 17, 2011, 10:37:57 AM »
You will need to uninstall SP1 before performing the repair install, if your DVD does not include SP1.  It will not work otherwise.  Then after a successful repair install, re-install SP1.

Offline paulgj

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Re: Windows Installer Error
« Reply #33 on: January 06, 2012, 06:16:04 PM »
At long last after some consideration and a Christmas Holiday break and end of year work, I did the Windows 7 - Repair Install as delineated at the following URL.

http://www.sevenforums.com/tutorials/3413-repair-install.html

After 10+ hours I have resolved my original problem with Windows Installer. (That process was really slow.  Don't know what was going on, but I left it alone until it finished.) I now have some 100+ updates to do. I'll go through them piecemeal.  I was unable to remove SP1 update, but continued on anyways.  I have not lost anything significant. I was backed up on MOZY and on an external Hard Drive just in case.

Again thanks for the great advice

Offline Shane

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Re: Windows Installer Error
« Reply #34 on: January 07, 2012, 01:34:23 PM »
Good to hear you got it working :-)

A post in the feedback forum is always welcome. :wink:

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

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Offline friedmonky

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Re: Windows Installer Error
« Reply #35 on: January 08, 2012, 09:14:15 AM »
Your Windows 7 installation disk must have included SP1 otherwise there would be no way to continue on with the repair.  It would have stopped you dead in your tracks.  Assuming of course, that you weren't able to uninstall SP1 beforehand.  :confused:

Nevertheless, I am happy to hear that your problem has been fixed.  :smiley: