Author Topic: Safe mode to run the Windows repair tool  (Read 1114 times)

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Offline rayburke30

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Safe mode to run the Windows repair tool
« on: October 25, 2019, 09:06:44 PM »
 :sarcastic:
Tweaking.com Forums-Windows repair
**********************************

I recently downloaded Windows repair tool
for Tweaking.com and installed on my dual-boot
system Kubuntu 14.04/Win7Ultimate, but when
installed on the Win7 Ultimate and tried
to boot into Safe mode to run anything, it failed
to boot back to Safe Mode, so what would be
the problem(doesn't like dual boot systems?

Ray

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #1 on: October 26, 2019, 06:07:45 AM »
This was resolved in WR v4.5.5 but go Start - type services.msc and press enter when it comes up.

Scroll down to Credentials Manager and check its status.

It can be Manual or Automatic but should be showing as Started.

If it isn't then click on it then on Start/Restart in the left pane.

If that doesn't get you out of Safe Mode then run a Command Prompt as an admin by going Start - type cmd then right click on cmd and select Run as administrator

Type bcdedit and press enter.

Check to see to see what the Identifier is under Windows Boot Loader - it can either be current or default then enter this cmd - I'm using current in my example.

bcdedit /deletevalue {current} safeboot

Press enter then enter exit to close the cmd window and restart.
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #2 on: October 26, 2019, 12:56:57 PM »
 :cheesy:
Tom,

I used the current tweaking.com/window repair 4.6!
Next time I boot up my dual-boot in Win7 I will give it a go,
but I restored back prior to installing it, so will have to
.exe it again, and then try what you said and let you know how it went OK?

Ray
« Last Edit: October 26, 2019, 01:03:11 PM by rayburke30 »

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #3 on: October 26, 2019, 02:07:04 PM »
I used the program to boot into Safe Mode on my Win 10 and it restarted back to normal mode okay.

I haven't tried it on my Win 7 machine yet as that has just been recently factory reset and I haven't reinstalled any programs yet.

I've mentioned it to Shane in an email though.
Tom.

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #4 on: October 27, 2019, 01:23:11 AM »
I've tried this on my Win 7 machine and it rebooted back to normal mode okay, so not sure what is happening with yours.
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #5 on: October 27, 2019, 02:35:17 PM »
 :artist:
Tom,

I sent this yesterday- (also are you using dual-boot, as I have Kubuntu 14.94/Win7)

Scroll down to Credentials Manager and check its status.

It can be Manual or Automatic but should be showing as Started. (already manual-local system)

If it isn't then click on it then on Start/Restart in the left pane.

If that doesn't get you out of Safe Mode then run a Command Prompt as an admin by going Start - type cmd then right click on cmd and select Run as administrator

Type bcdedit and press enter.

Check to see to see what the Identifier is under Windows Boot Loader - it can either be current or default then enter this cmd - I'm using current in my example.

bcdedit /deletevalue {current} safeboot -(not sure what you mean (current) as can't find "bcdedit" and attached is copy of "system msconfig 27-10-2019" as can't tick safe boot?

Press enter then enter exit to close the cmd window and restart.


Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #6 on: October 27, 2019, 03:33:41 PM »
This is what I get when I enter bcdedit in my Win 7 x64 Home Premium -

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>bcdedit

Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=\Device\HarddiskVolume1
description             Windows Boot Manager
locale                  en-US
inherit                 {globalsettings}
default                 {current}
resumeobject            {0c45bb05-9d51-11de-adee-00235af6ca1e}
displayorder            {current}
toolsdisplayorder       {memdiag}
timeout                 30

Windows Boot Loader
-------------------
identifier              {current}
device                  partition=C:
path                    \Windows\system32\winload.exe
description             Windows 7
locale                  en-US
inherit                 {bootloadersettings}
recoverysequence        {0c45bb07-9d51-11de-adee-00235af6ca1e}
recoveryenabled         Yes
osdevice                partition=C:
systemroot              \Windows
resumeobject            {0c45bb05-9d51-11de-adee-00235af6ca1e}
nx                      OptIn

C:\Windows\system32>

Can you perform a sfc /scannow to see what it reports ?

I don't dual boot.

I have two Win 10 upgraded laptops and an older one on Win 7.
« Last Edit: October 27, 2019, 03:46:08 PM by Boggin »
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #7 on: October 27, 2019, 08:38:19 PM »
 :artist:
Tom,

I thought that you did dual-boot, as this may be the problem?
When I am next into Win7 I will run sfc /scannow to see what it shows, and make
a copy and send to you, so we can establish what is happening OK

Ray

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #8 on: October 28, 2019, 02:06:14 AM »
I was wondering if it could have been because you are dual booting but as you were in Win 7 then that is what should have been rebooted to normal mode.

When you do go back into Win 7 and then Safe Mode through the repair program, check the status of the Credentials Manager before rebooting back to normal mode.

I have some concerns as to why you got that error for bcdedit.

As you have Win 7 Ultimate, do you have an install disk and product key and if so, does it include SP1 ?

Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #9 on: October 28, 2019, 02:16:23 PM »
 :artist:
Tom 29/10/2019,

Did sfc /scannow in Win7  found no errors then bcdedit but again couldn't find see attachment "scannow-cmd 29/10/2019.bvmp"

ray
PS Win7 Ultimate has SP1
« Last Edit: October 28, 2019, 02:23:55 PM by rayburke30 »

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #10 on: October 28, 2019, 02:45:28 PM »
It may be worth performing a repair install as you have an install disk and product key.

This won't affect your personal stuff or installed programs.

To perform this, go Start - Computer - insert the install disk and when Autoplay starts, click on Setup.exe which will start the process.

At some point during the process you will be prompted to enter the product key.
Tom.

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #11 on: October 28, 2019, 03:03:46 PM »
I forgot to add that prior to performing the repair install, it's advised that you back up the drivers folders onto something like an USB.

The drivers folders can be found in C:\Windows\System32 where you can drag & drop them back into System32 after the install if required.
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #12 on: October 28, 2019, 04:18:25 PM »
 :artist:
Tom 29/10/2019,

Only problem with win install is that you loose all your updates(KB's), have I have gone
thru this procedure years ago and I had to re-install the KB's?
The pressing of the F8 key when its rebooting works(only after several attempts at it),
So what if I install the tweaking.com window repair while in safe mode then doing all
the start up program features, then seeing if when re-booting it goes back in to
safe mode?

Ray

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #13 on: October 29, 2019, 02:05:46 AM »
It's true that you have to reinstall all of the updates again and ensure that get KB4490628 and KB4474419 installed as they deal with the change of SHA 1 to SHA 2.

I recently factory reset my Win 7 machine and had problems with the updates until I found a download to manually download/install the first of those KBs - I'd already got the second of those through Windows Update but the error code of 80092004 pointed to a SHA problem and to ensure both of those KBs were installed.

You could do as you suggest in booting into Safe Mode first, but that may not tell you if the program is starting the Credentials Manager service.

I always create a system image as well before I test run new versions of the repair program should things go awry as I don't trust restore points.

The repair program may fix whatever is wrong with your system, but the bcd not being found and occasional problems with F8 could be related and as a sfc /scannow came back clean, then I would favour a repair install.
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #14 on: October 29, 2019, 07:47:52 PM »
 :omg:
TOM 30/10/2019,

t's true that you have to reinstall all of the updates again and ensure that get KB4490628 and KB4474419 installed as they deal with the change of SHA 1 to SHA 2. ( neither of these are installed on my win7 and what is SHA 1 to SHA 2)

I recently factory reset my Win 7 machine and had problems with the updates until I found a download to manually download/install the first of those KBs - I'd already got the second of those through Windows Update but the error code of 80092004 pointed to a SHA problem and to ensure both of those KBs were installed.

You could do as you suggest in booting into Safe Mode first, but that may not tell you if the program is starting the Credentials Manager service.
(I did the install of w.r 4.6 in safe mode, but still won't boot back into safe mode, so I restored back prior to of the install)

I always create a system image as well before I test run new versions of the repair program should things go awry as I don't trust restore points.

The repair program may fix whatever is wrong with your system, but the bcd not being found and occasional problems with F8 could be related and as a sfc /scannow came back clean, then I would favour a repair install.

Ray,
PS I see when I go to Microsoft download centre the following-
https://windowsreport.com/Windows Report kb4474419-kb4490628-kb4484071

Download Windows 7 KB4474419, KB4490628, and ...
Mar 14, 2019 - If you want to receive future security patches on your Windows 7 machines, you really need to install KB4474419, KB4490628, and KB4484071 ...

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #15 on: October 30, 2019, 02:05:15 AM »
That Windows Report link doesn't give me anything.

This article is more informative - https://support.microsoft.com/en-gb/help/4472027/2019-sha-2-code-signing-support-requirement-for-windows-and-wsus

As you can see from this article that if those updates aren't installed, a Win 7 machine will not get any updates after July 2019.

While minor updates succeeded for me, the Cumulative ones would always fail until I downloaded and installed KB4490628.

When you were in Safe Mode did you check the status of the Credentials Manager service ?
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #16 on: October 30, 2019, 12:42:34 PM »
 :artist:
Tom,

No I didn't check, how do I do that checking in safe mode again in "cmd" window under administrator  bcdedit?

Ray

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #17 on: October 30, 2019, 03:20:06 PM »
To check the status of the Credentials Manager service, go Start - type services.msc and press enter when it comes up.

If it isn't showing as Started, click on it then on Start or Restart in the left pane.

Once you have started it and you want to return to normal mode, click on File/Exit to close the Services window and reboot to see if that gets you normal mode.

If it doesn't then go Start - type bcdedit then under Windows Boot Loader check to see what it gives for the identifier and then use that in the cmd as I've previously described.

If it still gives that path not found error then do the bcdedit /deletevalue { } safeboot cmd using both current and default.

Enter exit after both current and default to close the cmd window then reboot to see if either gets you back to normal mode.
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #18 on: October 30, 2019, 07:57:12 PM »
 :artist:
Tom  31/10/2019,
***************************************************
To check the status of the Credentials Manager service, go Start - type services.msc and press enter when it comes up.

If it isn't showing as Started, click on it then on Start or Restart in the left pane.

Once you have started it and you want to return to normal mode, click on File/Exit to close the Services window and reboot to see if that gets you normal mode.

If it doesn't then go Start - type bcdedit then under Windows Boot Loader check to see what it gives for the identifier and then use that in the cmd as I've previously described.

If it still gives that path not found error then do the bcdedit /deletevalue { } safeboot cmd using both current and default.(what do you mean current
and default? as asked before, does it mean between the { } put current and default eg. {current} and {default}?


Enter exit after both current and default to close the cmd window then reboot to see if either gets you back to normal mode.
**************************************************************************************************

Ray
PS to check both within Safe and Normal Mode?
« Last Edit: October 30, 2019, 08:13:30 PM by rayburke30 »

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #19 on: October 31, 2019, 01:17:46 AM »
Yes, you enter either current or default within those brackets in the cmd and you would need to do this in Safe Mode to see that it works if with Credentials Manager started, does not get you back to normal mode.
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #20 on: October 31, 2019, 12:56:45 PM »
 :artist:
Tom 1/11/2019,

OK thanks tom will attempt to try out next time in safe mode in Win7, do I have to install Windows repair?

Ray

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #21 on: October 31, 2019, 02:43:39 PM »
Yes, you will need to reinstall the repair program as the whole idea is to see if it starts the Credentials Manager service as it is designed to do so that on the restart, you are returned to normal mode.
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #22 on: October 31, 2019, 04:04:43 PM »
 :artist:

Tom 1/11/2019 before I read last forum message- dated
(Posted by: Boggin
on: Today at 02:43:39 PM )

   Done the above in Safe Mode in Win7 before install
of Windows Repair 4.6 and see the result with attachment
"crendials manager 1-11-2019".
So I tried while still in Safe Mode i9n cms window as admin
bcdedit /deletevalue {current} safeboot cmd but still
could not find bcdedit?.
I did notice that when loacted manually either in
normal/safe mode in c/windows/system32/bcdedit.exec was
there as a application 289kbs?

So will attempt to re-install Windows Repair 4.6 again , then check credentials manager
in safe mode?

Ray
PS forgot to mention that F8 when booting win7 will put into Safe Mode
« Last Edit: October 31, 2019, 08:59:05 PM by rayburke30 »

Offline Boggin

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Re: Safe mode to run the Windows repair tool
« Reply #23 on: November 01, 2019, 02:48:39 AM »
I've just checked the status of Credentials Manager on my Win 7 and it's showing as Started/Automatic.

Right click on yours and select Properties then use the dropdown to change its status to Automatic.

Click on Start/Apply/OK - File/Exit and reboot.

Install the repair program and use it to boot into Safe Mode with Networking where you should now find that a restart will return you to normal mode.

Even though you couldn't manually start Credentials Manager in that mode, Windows must be able to do something to return you to normal mode after the restart.

Shane had set the repair program to start the Credentials Manager service as in some versions of Windows that service is set to Manual and not started as it is in my Win 10.

I don't know why you are getting that error for bcdedit but tapping F8 while switching on will give you a number of options.

One of those options is for Repair your computer.

Click on that and navigate to the Recovery Environment (RE) to select Command Prompt and try bcdedit to see what it returns in that cmd prompt.
Tom.

Offline rayburke30

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Re: Safe mode to run the Windows repair tool
« Reply #24 on: November 01, 2019, 07:04:21 PM »
 :artist:
Tom 2/11/2019,

Below what you sent with response in Red-


I've just checked the status of Credentials Manager on my Win 7 and it's showing as Started/Automatic.

Right click on yours and select Properties then use the dropdown to change its status to Automatic.

Click on Start/Apply/OK - File/Exit and reboot.
(I done the above and the Credential Manager reset to Automatic?)

Install the repair program and use it to boot into Safe Mode with Networking where you should now find that a restart will return you to normal mode.

Even though you couldn't manually start Credentials Manager in that mode, Windows must be able to do something to return you to normal mode after the restart.

Shane had set the repair program to start the Credentials Manager service as in some versions of Windows that service is set to Manual and not started as it is in my Win 10.

I don't know why you are getting that error for bcdedit but tapping F8 while switching on will give you a number of options.

One of those options is for Repair your computer.

Click on that and navigate to the Recovery Environment (RE) to select Command Prompt and try bcdedit to see what it returns in that cmd prompt.


I then rebooted to normal mode and ran Windows Repair,
selected jump to Safe Mode/ but it failed to go there.
So rebooted selecting F8 key then select repair tab
and finally jump to the CMD prompt entered bcdedit-
"The boot configuration data store could not be opened
 The system cannot find the file specified"
So with all this I decided to do a restore prior
to installing Windows Repair.
What suggestions if any do you have, and if can't find
any, looks like I wont use Windows repair, as I feel
cause I dual boot with Kubuntu 14.04/Win7, and this is why
it won't work?


Ray