Author Topic: Glarysoft utilities ver.5.136 may do harm instead of fixing your machine SOLVED  (Read 5393 times)

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Offline oldsalt41

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 :sad:HP workstation 8530 with windows 10 64 bit and all updates. I am77 years old and certainly not an x-pert > but upstairs something is still working:
I do very little with this machine and someimes I download programs - jut to try. Glarysoft utilities was one - and I was impressed how many updates it found and "fixed" drive C:?
/ what does that mean?
My machine was slower then ever. Somewhere I read about tweak.com and downloaded it and tried it > and all in "safe mode" it rewrote quite some time.

Started again and booting in seconds.
On re-start Glary "fixed" booting ...
No change.
A few days later a white message on booting : c:/ fixing your hard drive ( no indication where that message comes from.
On reboot all slow again. Yesterday run tweak  again > safe mode > and continued as suggested by the program.
Reboot this morning -- in seconds!!
I asked REVO hunter to remove it -- uninstall did not work.
I do not know what is happening here - but I am sure that tweak is using sfc and other window utilities and some very clever brains to put it all together made MY machine "fly" again. WHO is GLARY and with what authority can they state to "fix" something without permission nor saying what they do??!!
« Last Edit: January 30, 2020, 12:36:02 AM by Boggin »

Offline Boggin

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Re: Glarysoft utilities ver.5.136 may do harm instead of fixing your machine
« Reply #1 on: January 28, 2020, 04:26:51 AM »
Glary Utilities usually has a good rep but like some tune up programs can run in the background which could be slowing up your machine and your antivirus program may also not like it as it affects the registry.

These type of programs can also insert themselves into the Task Scheduler to run on boot which could have produced that error message, but Win 10 can also produce that message when it detects something is wrong.

It may be worth running a chkdsk /r from a Command Prompt (Admin) to check if your HDD is okay.

The main thing to look for is if it reports KBs in bad sectors.

You can view its log in Event Viewer by expanding Windows Logs, click on Applications then on Action/View/Find and type chkdsk into the Find box and press enter.

Cancel the Find box and read the log in the pane below.

These three commands run from a Command Prompt (Admin) can also resolve most Win 10 problems you can run if you feel Win 10 isn't working as it should.

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

sfc /scannow

shutdown /r /t 00

Then see how the machine performs after the reboot.

The first two cmds should report as successful and the sfc /scannow should report it has repaired all corruption or that it cannot find any integrity violations.

Glary Utilities may have found a number of outdated drivers and auto updated them which should have created a restore point where you can undo whatever changes it had made to your system.
Tom.

Offline oldsalt41

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Re: Glarysoft utilities ver.5.136 may do harm instead of fixing your machine
« Reply #2 on: January 28, 2020, 09:41:37 PM »
Thank you Tom, I am familiar with sfc and chkdsk and use it.
After removal of Glary the machine boots in seconds - now!
Check up with tweaking before though.

Regards
Ingolf :cheesy:

Offline Boggin

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Re: Glarysoft utilities ver.5.136 may do harm instead of fixing your machine
« Reply #3 on: January 29, 2020, 01:11:30 AM »
I'd make a note of those dism cmds as well.

When a sfc /scannow reports it is unable to repair some files, running the dism /restorehealth cmd and then another sfc /scannow should now report that it has repaired all files.
Tom.

Offline oldsalt41

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Re: Glarysoft utilities ver.5.136 may do harm instead of fixing your machine
« Reply #4 on: January 29, 2020, 03:34:31 PM »
Great -- thank you,
Glary is still out
No problems with hard drive
NO log entries
the dism /restorehealth I knew and used.
Machine runs flawless and fast

all good
Regards
Ingolf

Offline Boggin

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Re: Glarysoft utilities ver.5.136 may do harm instead of fixing your machine
« Reply #5 on: January 30, 2020, 12:35:15 AM »
Okay - I'll mark your thread as SOLVED,
Tom.