Author Topic: Error 0xc0000005  (Read 433 times)

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Offline qwert999

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Error 0xc0000005
« on: May 27, 2020, 11:20:16 AM »
Hello,

Can Your Windows Repair handle this error 0xc0000005, which is expressed in the fact, that many programs do not open. There is no unique solution to this problem anywhere in the network.



Regards,

P.S. Sorry, if I posted not in the appropriate subject.

Offline Boggin

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Re: Error 0xc0000005
« Reply #1 on: May 27, 2020, 01:50:07 PM »
See if the program and the others will open in Safe Mode with Networking.

All 3rd party programs are isolated in that mode should it be something installed on your computer.

That error code is for Access Denied and could point to your antivirus program doing the blocking.
Tom.

Offline qwert999

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Re: Error 0xc0000005
« Reply #2 on: May 27, 2020, 05:24:59 PM »
See if the program and the others will open in Safe Mode with Networking.

All 3rd party programs are isolated in that mode should it be something installed on your computer.

That error code is for Access Denied and could point to your antivirus program doing the blocking.

1. Not open in safe mode.
2. I have not antivirus-soft (and virus too) on my PC.

My question concerns only the ability of your program to fix this problem.

Offline Boggin

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Re: Error 0xc0000005
« Reply #3 on: May 28, 2020, 02:35:02 AM »
I needed to know if any 3rd party programs were the cause of this which have now been eliminated.

I don't know if the program would fix that but you could try it, but if you are using Win 10 then this article may help - disregard about downloading any program and create a restore point before making any changes to the registry.

https://windowsreport.com/exe-files-not-opening-windows-10/

If you are using Win 10 then you would be using Win 10's own Windows Defender but if you aren't using Win 10 then I would advise you to Google for the few free antivirus programs.

If you aren't using any AV program then this problem could be because of an infection.

To check that your machine is infection free, I would advise you booting into Safe Mode with Networking and running a scan with the free Malwarebytes.

https://www.malwarebytes.com/mwb-download/

In any event, the repair program cannot repair damage caused by an infection when the infection is still present.
« Last Edit: May 28, 2020, 03:31:15 AM by Boggin »
Tom.

Offline qwert999

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Re: Error 0xc0000005
« Reply #4 on: May 29, 2020, 07:27:44 AM »
Thanks for replay.

1. My system is Windows 7 Ultimate 86 (32).

2. What specifically caused this error, I can not say for sure. But it is possible that these were programs for downloading videos, but these programs have already been deleted.

3. All programs that load in normal mode, they also load in safe mode. Conversely, programs that DON't load in normal mode don't load in safe mode too.

4. On my computer is NOT installed antivirus and antimalware program. However, I regularly check my computer with third-party programs for viruses and malware. And, of course, I checked all this in safe mode as well.

This program - malwarebytes.com/mwb-download/ - does not install on my computer, possibly because of this error. And, in general, I do not really trust such programs, that download something from the network, instead of a full setup downloaded to the computer.

5. As I wrote to You above, I used all the methods I know and could find on the web to fix this error. But since I didn't fix it, I'm going here.

Regards,

Offline Boggin

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Re: Error 0xc0000005
« Reply #5 on: May 29, 2020, 07:37:37 AM »
So I assume you have performed a sfc /scannow ?

As you have Win 7 Ultimate, do you have an install disk for that ?
Tom.

Offline Boggin

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Re: Error 0xc0000005
« Reply #6 on: May 29, 2020, 07:51:49 AM »
Here is an article with steps similar to that for Win 10 but has more of which relate directly for Win 7.

See how you get on trying them - unless you already have - https://support.microsoft.com/en-gb/help/2688326/can-t-open-exe-files-in-windows-7-or-windows-vista
Tom.

Offline qwert999

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Re: Error 0xc0000005
« Reply #7 on: May 29, 2020, 08:09:06 AM »
So I assume you have performed a sfc /scannow ?

As you have Win 7 Ultimate, do you have an install disk for that ?

1. Of course, and more than once.

2. Yes, I have this disk, and I tried to install Windows "on top" (update) on the installed system. But on about on 21% at the 3rd stage, the error appears about the absence of files, etc.

3. I'll try the MS recovery method later, and let You know the results.

Offline Boggin

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Re: Error 0xc0000005
« Reply #8 on: May 29, 2020, 08:26:47 AM »
I was going to suggest performing a repair install, but you have already tried that.

Can you boot up with the install disk and press any key when prompted to boot from CD/DVD.

Use the dropdown to confirm/change the keyboard etc. then navigate to the Install screen and select Repair your computer.

Select Command prompt and enter these cmds -

bcdedit |find "osdevice"

For clarity that is a Pipe symbol before find and is the uppercase of \

Using your partition letter instead of the X I have exampled, enter -

sfc /scannow /offbootdir=X:\ /offwindir=X:\Windows

Note the space before each /

Let me know if that completes.

If it does, remove the install disk and reboot to see if it has fixed anything - you could try the repair install again to see if it will complete this time.

As you know, a repair install doesn't affect personal stuff or installed programs but could repair any corruption that is the cause of the problem.

It seems strange that some programs will open but not others.

The fact that Malwarebytes wouldn't install can be typical of an infection.

MBAM is an established and respected antimalware program.
Tom.

Offline qwert999

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Re: Error 0xc0000005
« Reply #9 on: May 29, 2020, 10:10:17 AM »
Here is an article with steps similar to that for Win 10 but has more of which relate directly for Win 7.

See how you get on trying them - unless you already have - https://support.microsoft.com/en-gb/help/2688326/can-t-open-exe-files-in-windows-7-or-windows-vista

This is all nonsense, and with errors.  :undecided:

I will try everything else via the boot disk later, and report the result.

Offline Boggin

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Re: Error 0xc0000005
« Reply #10 on: May 29, 2020, 10:17:23 AM »
I must admit that it didn't look right to me either but I had to assume whoever wrote it knew what they were doing - sorry about that.

Hopefully the offboot sfc /scannow will repair any corruption.
Tom.

Offline Boggin

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Re: Error 0xc0000005
« Reply #11 on: May 29, 2020, 10:31:01 AM »
You said you deleted those programs - did you use Windows Uninstall ?

That usually leaves residue in the registry so it may have been better to use your restore points prior to installing them, if you have those.
Tom.

Offline qwert999

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Re: Error 0xc0000005
« Reply #12 on: May 29, 2020, 11:12:34 AM »
1. Result after scan  -
 

2.  Unfortunately nothing has changed after execution of command (I was unable to fully broaden the scope of the program, so you can't see all) -


3. During update Windows -
 

Offline qwert999

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Re: Error 0xc0000005
« Reply #13 on: May 29, 2020, 11:16:28 AM »
If I had a recovery point (and for some reason it wasn't), I think it would be easier.

Offline Boggin

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Re: Error 0xc0000005
« Reply #14 on: May 30, 2020, 03:16:22 AM »
That offboot sfc /scannow didn't execute because you hadn't entered it correctly - you had left out the second part of offwindir=C:

Try it again as sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

My Win 7 although I rarely use it now, used to create restore points whenever I installed anything - does it show as System Protection On

To check that, go Start - right click on Computer - select Properties and click on System protection.

Tom.