Author Topic: Restore Sign in problems w10.. (ProfSvc failed)  (Read 607 times)

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Offline Jerry

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Restore Sign in problems w10.. (ProfSvc failed)
« on: August 24, 2020, 12:20:34 PM »
After a successful restore, my W10 pc will not restart..I get:  ProfSvc failed.   All is OK during normal startups and restarts.  Any help is appreciated!!!

Offline Boggin

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Re: Restore Sign in problems w10.. (ProfSvc failed)
« Reply #1 on: August 24, 2020, 02:26:06 PM »
Open a Command Prompt (Admin) and enter these cmds to see if they resolve the ProfSvc Failed error -

sc config ProfSvc start= auto

sc Start ProfSvc

Enter exit to close the cmd window and restart to see if the problem has been resolved.
Tom.

Offline Jerry

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Re: Restore Sign in problems w10.. (ProfSvc failed)
« Reply #2 on: August 25, 2020, 06:31:30 AM »
I tried and failed.  Many thanks for the effort!!

Offline Boggin

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Re: Restore Sign in problems w10.. (ProfSvc failed)
« Reply #3 on: August 25, 2020, 09:48:33 AM »
Then I think you will need to repair the system.

If you don't have Win 10 install media then you can create either a bootable USB or DVD after reading - https://www.microsoft.com/en-gb/software-download/windows10

When you've done that, remove the install media and shut the machine down.

Tap F12 as you switch on to change the boot order.

If using an USB then plug that in before switching on.

Use the cursor keys to select either USB or the DVD drive which could be listed as ODD (Optical Disk Drive).

If using a DVD, insert it and after selecting that option, press enter.

If using a DVD you will be prompted to press any key to boot from CD/DVD - do that.

You will then be presented with an inverse window with Windows Setup [EMS Enabled] highlighted - just press enter.

You do not get those when using an USB.

When the media has loaded, navigate to the Install screen and click on Repair your computer.

Click on Troubleshoot and select Command Prompt then enter these cmds -

bcdedit |find "osdevice"

For clarity that is a Pipe symbol before find and is the uppercase of \

Using your partition letter instead of the x I have exampled, enter -

dism /image:x:\ /cleanup-image /restorehealth

You can usually disregard what it says about the scratch directory and wait for it complete.

Follow that cmd with this one, again using your partition letter instead of the X I have exampled -

sfc /scannow /offbootdir=X:\ /offwindir=X:\Windows

Enter exit to close the cmd window, remove the install media and reboot to see if the problem is resolved.
Tom.