Author Topic: Windows 7-64 bit SP-1 Professional update error code 80072EFE  (Read 134 times)

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Offline BoCat

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Have tried all the "quick" fixes I am comfortable with off of internet.  There is TMI to proceed with along those lines unless I absolutely have to and was hoping somebody would have pertinent, focused input.  Just acquired a DELL 970 8GB/1TB & have no idea what it was used for originally.  When I checked Installed Updates I found that, minus an update (KB2685811) Kernel-Mode Driver Framework v1.11 which had installed on 4/2/21, there are no other Updates listed after January 2017 and there are only about 20 updates listed total since placed in service in 2010.  Obviously, whomever had this rig did not pay any attention to it which leaves me with the thought that this was a task-dedicated unit and not used in a regular desktop fashion. :confused:
 I do connect to the internet and have no problems downloading anything else.  I also found that the BIOS revision is @ A-13 - the latest I could find was A-22, but still, my bios is 9 revisions short of current.  Any help or direction would be appreciated.  I have a disc, but it is for the OS only....

Offline Boggin

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Re: Windows 7-64 bit SP-1 Professional update error code 80072EFE
« Reply #1 on: April 05, 2021, 09:12:16 AM »
Are you sure that is the correct model name and number as I cannot find anything on Google to match it.

While support for Win 7 ended on 14th Jan 2020, a manual check for Window updates should bring up something.

See if you can find any drivers/BIOS updates at https://www.dell.com/support/home/en-uk

This MS patch should fix the update problem https://www.qtithow.com/2021/01/How-to-fix-error-code-80072EFE.html
« Last Edit: April 05, 2021, 09:17:41 AM by Boggin, Reason: Typo »
Tom.

Offline Boggin

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Re: Windows 7-64 bit SP-1 Professional update error code 80072EFE
« Reply #2 on: April 06, 2021, 01:53:53 AM »
Re, your PM, this should provide you with the list of drivers for your make and model - https://www.dell.com/support/home/en-uk/product-support/product/optiplex-790/drivers

I notice that that last BIOS update is for 21/08/2018

Install those patches as described in that article for that update error code and then a manual check for Windows updates should produce a list to bring you up to date for your machine.

I noticed from the driver page that your machine isn't supported for Win 10 which is a pity, however it does give some info on obtaining Win 10 drivers should you wish to upgrade to Win 10.
« Last Edit: April 06, 2021, 02:11:17 AM by Boggin, Reason: Typo »
Tom.