Author Topic: Windows Repair failure to upgrade to v4.12.2 pro version  (Read 947 times)

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Offline jpegman

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Windows Repair failure to upgrade to v4.12.2 pro version
« on: January 11, 2022, 10:26:56 AM »
I've been a WindowsRepair user for many years and the latest  v4.12.2 failed to upgrade to pro !

I tried the a complete uninstall (with Revo v4.53) reinstall with no success and check that I'm not using a proxy!

I have two PC's (Desktop and Laptop) and both were running the previous version  of WindowsRepair as Pro, but after the upgrade the both are running as "Free Version) with the dreaded "Huston - we have a problem" Pop-up.

Both PC's are running current Win10 (21H2) versions.

Suggestions ?

Hank

Offline Boggin

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #1 on: January 11, 2022, 11:10:12 AM »
email jpm (Jim) at support@tweaking.com and he'll sort it for you - let me know how you get on.

Offline jpegman

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #2 on: January 11, 2022, 01:59:58 PM »
Sent an email to Jim - will let you know Broggin

Hank

Offline Boggin

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #3 on: January 11, 2022, 02:57:31 PM »
Okay.

Offline jpegman

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #4 on: January 16, 2022, 05:12:58 PM »
Haven't heard anything from Jim to date. Tried the newest version v4.1.2.3 today and had my fingers crossed - but No Joy !

Still Waiting for a resolution.

Hank

Offline Boggin

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #5 on: January 17, 2022, 12:50:37 AM »
Jim cam sometimes take a while to reply - sorry about that.

I'll email Shane to see if you can get a better response, although I have to wait sometimes for replies from him.

Offline jpegman

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #6 on: February 01, 2022, 10:46:58 PM »
Its 2 more weeks and nothing from Jim !

Hank

Offline Boggin

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #7 on: February 02, 2022, 01:06:39 AM »
Hi Hank - I email Shane with a link to your thread.

Offline Boggin

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #8 on: February 04, 2022, 03:06:01 AM »
Can you boot into Safe Mode with Networking to see if it changes to Pro as something could be blocking it from the Internet.

Offline jpegman

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #9 on: February 04, 2022, 08:44:02 PM »
Doesn't work in Safe Mode either - same results.  Same results in Firefox and Chrome.

However, my internet provider is Verizon, and they (with McAfee) label your website as malicious and I have to manually over-ride the exception.

See attached screenshot.

Offline Boggin

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #10 on: February 05, 2022, 01:03:05 AM »
I'm in email conversation with Shane who has given me access to a tool where I will be able to enable or block licences, but there seems to be a problem with the password which I'm waiting for Shane to get back to me on.

Offline Boggin

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #11 on: February 05, 2022, 03:04:46 AM »
Do Verizon on their own label the website as malicious.

You can check this by turning off McAfee.

Neither Kaspersky or TotalAv have problems with this website.

Offline jpegman

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #12 on: February 05, 2022, 08:41:48 AM »
Nothing to turn off since I do not use McAfee -just Microsoft Defender.

 Verizon labels the site as malicious.  See bottom of screen capture.

Hank

Offline jpegman

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #13 on: February 05, 2022, 11:05:19 AM »
I noted that McAfee has no problems with Tweaking.com, only Tweaking.com/forums page.

The reason it gives involves encryption - see attachment

Maybe this helps.

Hank

Offline Boggin

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #14 on: February 05, 2022, 03:43:39 PM »
I've emailed Shane about this with a link to your thread.

Offline jpegman

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #15 on: February 21, 2022, 03:27:51 PM »
SUCCESS !!!  :artist:

The problem was with my Internet provider (Verizon) who "hired" McAfee to protect it's users, but, the remedy was not in my browser but in "MyFios" app which manages my household internet functions.  I had to have Verizon tell me how to shut down the Home Protection part and now I'm good.

Thanks for your patience.

Hank

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Re: Windows Repair failure to upgrade to v4.12.2 pro version
« Reply #16 on: February 21, 2022, 03:49:37 PM »
Glad you were able to get it sorted and thanks for the update.