Author Topic: Dilemma  (Read 5348 times)

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Offline seally

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Dilemma
« on: April 10, 2013, 08:15:22 PM »
I used the software, it repaired one problem but caused another. My request is to have a line by line registry restore feature
which would aid my troubleshooting technique. Using the software with a restore all feature defeats the purpose of the program
since you would be back at square one and therefore unable to use it again since the same result would occur. This program has
potential but not in the present form. (I would buy it with this feature added.)

Offline Shane

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Re: Dilemma
« Reply #1 on: April 11, 2013, 01:06:22 PM »
My reg backup tool with the program actually lets you choose which hives to restore :wink:

But more importantly you said it caused a problem. What was the problem?

Shane
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Offline seally

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Re: Dilemma
« Reply #2 on: April 11, 2013, 08:40:16 PM »
The problem is with Itunes registry entries. The exact message is as follows. "The registry settings used by the itunes drivers for
importing and burning cd's are missing. This can happen as a result of installing other cd burning software. Please remove and re-install itunes." Of course I did not install software of any kind. My original problem was with Windows firewall which I could not
get fixed, your program did fix that, probably fixed some other issues as well. Is there any chance in the development of this program you would consider the ability to restore registry settings one at a time, I think that would be a great feature and
certainly assist in trouble shooting. I have an Acronis back up of my hard drive taken just before I used your program so I can easily
fix the itunes problem but leave the windows firewall issue to be repaired. Special thanks to you for your interest in my problems, I
feel the program is worth a donaton and I'll get around to that soon.

Offline Shane

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Re: Dilemma
« Reply #3 on: April 13, 2013, 02:31:50 PM »
Thats not a problem at all and no need to restore the registry :-)

The Repair CD/DVD repair is what did it. I have the repair program look if ituneshelper is running or not. If it is the repair program puts the regkey that itunes wants back in the registry. If it doesn't see it it removes it as that is part of the repair.

Instead of reinstalling itunes you just need to put back the one regkey it wants :-)
http://support.apple.com/kb/ts3299

You must not have ituneshelper.exe running in the background. I didnt know of any other proper way to see if itunes is on a system except to see if ti is running. Beats looping through all the installed programs on a system :-)

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
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Offline seally

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Re: Dilemma
« Reply #4 on: April 13, 2013, 08:20:34 PM »
Thank you so much for the information, I got everything up and running 100%, your assistance is very much appreciated.

Offline Shane

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Re: Dilemma
« Reply #5 on: April 15, 2013, 11:25:18 AM »
No problem.

I am thinking perhaps I need to find a better way to tell if iTunes is on a system so the repair tool puts that reg key back. Save new users the trouble :-)

Shane
PLEASE EDIT YOUR TOPIC AND PUT (SOLVED) IF YOU ARE ALL FIXED.

(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com