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Help viewer encountered unexpected problem and cannot continue -msexcel 2007-

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jraju:
 I  could not view the help files in my total ms office program 2007. Tried uninstall and reinstall. Tried microsoft fix for uninstalling. Tried control panel , program and features , repair.  All others are working. Updated about 36 windows updates from ms windows updates. Do not know which updates have caused this? Some updates if again attempted, failed with error code 80070003. pl help

Shane:
Never had a problem with help in office 2007 so I dont know off the top of my head.

Post a screen shot of the error you get.

Shane

jraju:
Hi, Shane, sometime pr scr working normal and any how i enclose the error , as copied using pr screen. reinstalling ms office 2007, by uninstalling throughly thro their uninstaller , again reinstalling and updating again all the updates (without updates also), this problem persists.
     Can i download excel and word help file separately as temp alternatives

Rick:
J, I am a little busy to try and give some advice about your problem now. I remember one time having a similar issue, I had to do a manual custom install and then add the help files.

Please check the first ten topics doing a google search;

how to disable help in 2007

I think they will be very helpful too you

jraju:
To Rick, Hi, i have tried all sorts and then only approaching this forum.
I think that nobody had the problem i had. It was giving much stress to me to find the solution to this problem. Even i addressed microsoft community about this problem. The solution came. But it was the one , i already tried. It has taken 16 hours of continuing with surfing the net, but could not get it corrected. I could not also post the attachement. One of the suggetion , for installation problem from a site, i noticed is with regard to user accounts. I did not think about it. Anyway, i tried to add one user to my computer and after giving admn right to the user, for this , i had to again surf the net. Windows seven forum suggested two approaches. But little more surfing had the simple power giving options. I had done, and i logged in the new user , and in the uac, i got this name also, i installed the ms office 07 and i clicked the help button. Wow, to my surprise, it worked. I stopped all updates and now i am able to get the help menus, Thank god.
I am the one who is using this computer as admn. Can i delete the old account. Will it pose some new problem pl give valuable suggestions

But there is another problem. When i logging to the new account, i am able to get the help file. But switching to my old account, the same problem persists. How, sir,
The same computer, same application but different scenarios.
How to correct this problem at my logging in my usual account. I am asking this, because, when i log in to the new user, i am not getting my user settings, but a different one.
Will some one will help me how to get rid of this problem. The ms office was uninstalled using their own fixit, and i installed the software again.

I am the one using this computer as admn. Can i delete the old user, that is me, from the user accounts. will it pose some problem when accessing or deleting, or in any way. pl help

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