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Help viewer encountered unexpected problem and cannot continue -msexcel 2007-

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Shane:
If the problem only happens in the one user account then the error is going to be in the hkey current user reg keys somewhere.

As every user account has their own hkey current user section. So when one account works and the other doesnt then you always know to check there.

It is almost midnight for me and I am taking Sunday off for fathers day with my family. I will help more on Monday :-)

Shane

jraju:
Hi, Shane waiting for the solution from you. Which key i have to look at regeidt hkcu for microsoft office help.Shane, suddenly Help works for few days when i log on to my name (older )But to day it started again with the same problem I would be very much happy if you could suggest . Which could make the program to work for certain days and disable suddenly. Or is it in th HKCU. pl

Shane:
It just started working?

If you reboot will it start working again?

Shane

Rick:
J, you are lucky it works with another user, wait and lets see what key it is, it will be useful to know anyway so shane can create a fix it for that too.

jraju:
If the problem only happens in the one user account then the error is going to be in the hkey current user reg keys somewhere.

I am wondering why it is not working if i logged in to it. Does any cleaner would have deleted any thing in their sweep. Bearing this in mind , i used your tools for file permission and window files. It did not fix it.
Is it some thing wrong in the user profile.? . Now I am asking this because, somedays the other user may also experience some problem. Then one has to create so much users and administer admn rights, like taking oath in political circle to every users.

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