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After "Download Windows Repair (all in one)" unable to start Firefox

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MA46:
After executing "Download Windows Repair (all in one)" I'm unable to start Firefox even after uninstall and reinstall with last version...
Calling Firefox always results in a Firefox "Crash message":

https://www.dropbox.com/s/oz2lact8zhtcpus/Firefox%20crash.pdf

As reinstall doesn't help me, I don't know what I have to do.
Can somebody help me?

Gamezertruth:
If you have anti-virus software installed on your system then then temporarily disable it!Or uninstall it!And run Firefox.

jraju:
Hi, Try this link instruction to reset firefox

https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

Shane:
It crashed when you tried to download my setup file from my site?

Shane

MA46:
Hello...
 
To jraju: I can't reset Firefox using the link given because I should first be able to call Firefox and I cannot do it. I immediately receive the crash message as described in previous post.
I uninstalled firefox and reinstall the last version 25.0 but that doesn't solve my problem...;

To Shane: I downloaded your utility and ran it. It ran for a while but terminated normally. Thereafter, impossible to start Firefox.  (I use now IE to post on your site)

Thanks

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