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Camera is not being found

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Heatz123:
Hi Shane. Thank you for the reply.

Done all the above more than once. Deleted all the drivers, re booted and installed into new USB prot. Same result. Tried doing the same thing but instead plugging the camera in before rebooting so Windows may find new hardware and install it in some other manner to plugging it in normally - same result. As for new user accounts. I have also done that. It is an account studio i never used before. I set it up but never validated it and done it simply to try this out. As for the stations i  DJ on, they have changed their account 3 times since this happened. I can stream to the server with Procaster without a camera showing my desktop (People want to see us mix live)

I have tried everything, Shane. Even little things like running spyware removal after pulling the internet and rebooting so i am offline just in case something was not being removed due to appearing legit and connected to the net. It was a long shot but i have simply tried everything in this way and had suggestions from friends all of which have not solved the issue.

Thomas , please see photo attached :) I already looked in the registry.. Files are there. But it may be that it is not being seen. I read one case where Anti virus being installed caused a problem with those registry files. I was going to delete it and reboot and re install the camera but those things i would not do without knowing prior exactly how it should be done step by step.

Thank's..

Shane:
Well the camera is showing in device manager fine, and Windows installs the drivers fine. So I dont think the problem is the camera or the drivers.

Instead, every program has multiple different ways it can work with a web cam in Windows, some through direct x, others through dlls from MS, and some even through the Windows api.

Also certain services are needed, just like with a scanner you connect to the scanner through WIA and the WIA services. I am not sure if the WIA service is needed for web cams as well.

"Windows Image Acquisition (WIA)"
"Provides image acquisition services for scanners and cameras"

Point is, hardly ever does a program communicate directly with hardware, it always goes through Windows as the middle man and I think that is where we should look. We know the drivers are installed and no reported errors and that the webcam is good as it works on another system.

Check the WIA service for me and tell me if it is running, it should be as my Windows Repair tool would have set it to auto. And I will go and check for the multiple different ways programs can access the camera and see what i can find.

Shane

Shane:
OK lets try this, I found some sample code for VB that allows a VB program to connect to a webcam through direct show.

I installed a old web cam I have and it works. I am on Windows 8.1 64 bit.

When you open the program click on camera and then add camera. What you will get is a list of the hardware you can connect to. I selected the camera and thats it. You will notice the camera is listed 3 times. I tried each one, 2 of them worked the 3rd failed.

Lets see what happens when you try :-)

Shane

Shane:
Also did some digging, looks like adobe uses direct show as well. So if the example program I gave you fails then I think we might know the problem.

If directshow is where it is faiing then we just need to reinstall it and the files it needs, it should be part of direct X.


Looks like the directshow runtimes are part of the OS now.
http://msdn.microsoft.com/en-us/library/windows/desktop/dd375454%28v=vs.85%29.aspx

I would still install directx 9 runtime files as well, same as if you where a gamer.
http://www.microsoft.com/en-us/download/details.aspx?id=35
or
http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=8109

Also from doing more reading on it, some codecs that are installed can also cause a problem as well.

Also go to start and in the run box do dxdiag.exe and see if anything fails.

Worse case scenario is that the problem has to do with a corruption in the Com+ and dcom objects. If that is the case then the fastest fix is a reinstall as when those go corrupt they are hard to fix. But it is always possible to fix them :-)

Shane

Heatz123:
Hello, Shane :)

Ok, first thing: I run DS Mini and in the list there is no Camera. Plenty of other stuff (Most of it is not even related to video) and unless it is referred to by some name i am unaware of, i just do not see it listed. I looked in the hardware profiles to see what it was referred to and i noticed it says manufacturer "Unknown" Details "Unknown" and this is strange because they WAS there when i looked at other times. It was made by etron if i recall because i went to their site to see if i could find drivers but there is no support on that site, it is just like an advert for the company and shows what they do. And another strange thing is that the original driver (When it was not working also) was listed as that company whereas now, it is listed as Microsoft. This may be due to deleting is and re-installing so many times?

I would assume i have many versions of Direct X because i have games on the PC, old ones like Max Payne and Splinter Cell - even Amiga emulator and OS (Workbench) and these use direct X . I will give it a go, though. I will see what happens after i install it.

As for codecs: It may be right, but i had not installed anything that would have installed any codecs recently but i had many on the PC like FFShow and Xvid . Some still remain but i removed a lot of them a while back.

"Run Box" You mean type dxdiag.exe into the run screen and hit return? If so, i would not know what i was looking for or how to know what is running or not, if indeed it lists such things. I would need detailed instructions to do those things :)

I will report back after i install DX 9.

Thank's again :)

Mike.

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