Main Forum > General Computer Support

Multiple Problems

<< < (3/3)

Shane:

--- Quote ---HP software may be continually trying to recover the system which could cause a conflict with running your program
--- End quote ---

That may be what happened.

A few things, first on the registry backup

--- Quote ---I went to your progam; went to Registry Backup; clicked on Bacup Now; result was: ERRORS: 9/10 Registry Files Backed Up.
--- End quote ---

You dont click backup, you click restore, and on the restore tab you can see a drop down list of the backups it has made, see if you have one from when you first started.


--- Quote ---Additional info: I have run all of the cleaning programs talked about; Malwarebytes identifies a repeating item: HKCU\SOFTWARE\Microsoft\Internet Explorer...
Other: Bad: (http//feed...
It says it is removed, but after reboot, I have run Malware 3 times and same problem is discovered
--- End quote ---

Your system may have an infection your scanners are not picking up, to cover all bases run both of these programs

malwarebytes anti rootkit
http://www.malwarebytes.org/antirootkit/

And then Combofix, actually never mind on combofix, they havent updated it to work on 8.1 yet. :wink:

Shane

Navigation

[0] Message Index

[*] Previous page