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Failure to update windows 8.1

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parkd1:
My mom and dad's laptop is stuck on Windows 8 When I tried to update to Windows 8.1 it would install but the control panel was missed up and you could not use it. Would like to have Windows 8.1 update 1 on it. It came with Windows 8 installed on it when they bought it. It is a HP laptop. Even the guys at Staples where they bought it tried and could not get it to work. MS sure did something in the update.

Shane:
The upgrade from 8 to 8.1 has about a 50% chance of messing something up. It is a horrible update to go through. And I bet because of that upgrade from 8 to 8.1 is causing the problem.

The 8.1 update 1 requires 8.1 of course. Honestly it might be better to get your hands on a 8.1 disk and do a repair install.
http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

At least that way the system will be pure 8.1 and you might have a much better chance of getting the update to work.

In fact, I wonder if all the people who have had trouble with the update did the 8 to 8.1 path first.

Shane

Shane:
Good news! Kinda lol

My Windows 8.1 test machine in vmware is failing on the big update 1. So now that I have a machine to look at with it failing I will spend some time and see if I can trace down what the problem is and maybe add a fix to the program :-)

Shane

Shane:
Ok well I didnt get far at finding the cause.

Once the updated failed I ran my newest WR 2.6.3 and selected every single repair, and had it set to auto reboot. I did that and when it rebooted I had it download the updates. This time it had updates show before the update 1. They all installed, I rebooted and then update 1 showed up and it installed fine!

What the crap lol. Also after the update 1 I grabbed the pending.xml file from the winsxs folder, it was over 40 MB in size. That update one is bigger and does more than most service packs. Why on earth did they not call it service pack 1?

Shane

poor00paddy:
Hi Shane...it's me, your worst nightmare, just when you thought I had gone away !!!

Today I finally threw in the towel and took my pc to a shop. He returned every thing to factory settings and it worked. No problems with 'that' or any other  downloads.

As I had already done two 'system restores' I didn't have much on it anyway.

A big thanks to you and everyone who contributed to my attempts. In a way it was enjoyable...going places and doing things I would never have done.

That does not mean I enjoyed the "deafening" silence from MS...they should be congratulated for making the biggest mess since the invention of PC's.

Thank you Shane. I look forward to reading and seeing if you can solve that problem.

Cheers,
Tom.

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