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usb 2.0

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vinnie:
hi i'm new here but i have a usb driver problem.
recently my usb ports not working it is no longer recognized by Windows I have tried all drivers but I keep getting error messages.
I also tried the usb fix windows microsoft I've tried the high and low filter in the register I've tried everything it is not a hardware problem it's windows7
I had a virus or malware, but that's gone now I think there is some damage in windows.
I've used windows repair (all in one) v2.7.5 it does fix some  problems but not the usb problem.
everything works fine in windows but no usb.

Operating System: Microsoft Windows 7 Ultimate (x64) Build 7601
GIGABYTE EP45-DS3L
chipset:Intel P45 (Eaglelake-P) + ICH10 Consumer

I want to try something, but I need a good working copy from USB.inf and USB.PNF  maybe these files are corupted

useronly:
Hi

Is USB Controllers showing in device manager and are there ports listed under that entry?

If yes I would right click/uninstall them then restart the machine and see if windows loads the drivers?

If not go to device manager select USB controllers then Action/Scan for hardware changes.

Cheers

savey

vinnie:
hi
I've tried everything I also tried the chipset driver
I get this error.
there is a problem during the installation of the driver for the device
There is a driver for the device found, but there is an error occurred while attempting to install the driver.
there is no driver installed for the dataset or data element of the device.

i have 18 unknown devices
8 unknown intel ich10 family usb enhanced host controllers 3A3A,3A3C,3A34,3A35,3A36,3A37,3A38,3A39
Renesas electronics usb 3.0 host controler and renesas electronics usb 3.0 root hub(drivers downloaded and installed but get  an error )
8 USB Hub
I have tried all drivers and fixes and registry fixes nothing works there is something wrong in windows

useronly:
Hi

I have a couple of ideas around a repair install but I will leave it to the expert, Shane.

Cheers

savey

vinnie:
thanks for the help i'm off to bed it's late in the netherlands

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