Main Forum > General Computer Support

Errors from event viewer

(1/3) > >>

dpatten:
i keep getting event errors 1508 and 1542 and have used tweak software but nothing changed. My computer is running fine it just doesnt seem like this errors should be occuring.

Shane:
Need some more info :-)

What version of Windows? And double click on one of the errors to open it and then you can copy and paste the error here for me so I can read it.

Shane

Shane:
I looked up the error message and it has to do with missing or damaged registry keys located at, if those are damagaed then it cant load the classes registry file for that user and you get the error in the event viewer.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Check the event viewer and open one of the errors and see which account it is saying it for.

So since the screen shot you gave me has a flat looking title bar I am assuming you are on windows 8.

I have attached a screen shot of that registry location, compare it with yours and let me know.

Also just in case you are missing those or something from it I attached a reg file so you can import them back in :-)

Let me know if that gets you fixed up, if it does then Iw ill see about adding it to the Windows Repair program.

Shane

dpatten:
The only thing I see that is different is that your image shows CD, mine doesn't. Could I pay you to solve the problem using TeamViewer or something similar?

Shane:
No need to do that just yet :-)

If that section looks good then the error has to do with a corrupt registy file for the current profile.

Go to C:\Users\USERNAME\AppData\Local\Microsoft\Windows and see if UsrClass.dat is there. (Replace USERNAME with the user name you are logged in with)

Then in the registry go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\hivelist

Then right click on it and export it and post it for me. That section tells windows where the classes registry path is for the current user. I want to double check that

Shane

Navigation

[0] Message Index

[#] Next page

Go to full version