Main Forum > General Computer Support

Errors from event viewer

<< < (2/3) > >>

dpatten:
I followed your instructions and do have the userclass.dat However, you asked me to rename username to what I use to login to the system. I assumed you wanted me to open userclass.dat file to do this? I used notepad and searched for other ways to open but could not find a way to rename the username. I also thought you might be talking about renaming the user name in the path that you asked me to check, but there is no way to do this that I see. So therefore, I have not been able to provide you the registry file with the changed user name.  The userclass.dat file is over 7 meg so I cant send that to you.

Sorry Shane, maybe I am not following instructions as you have provided?

Shane:
I didnt mean for you to rename or change anything on your system, I just mean that say your user name was Shane then you would want to go look at

C:\Users\Shane\AppData\Local\Microsoft\Windows

I dont know the username you have so thats why I said that you will need to change that to what ever yours is so that you can find it.

Did you also go and export out that reg location for me so I can see it?

Shane

dpatten:
Understood. I have attached the reg file you requested.     

Shane:
Perfect, found the problem. You are missing the registry key

"\\Registry\\User\\S-1-5-21-2103488664-806644543-1267843031-1001_Classes"="\\Device\\HarddiskVolume5\\Users\\David\\AppData\\Local\\Microsoft\\Windows\\UsrClass.dat"

Which tells windows where that file is, so I made a regfile for you, apply it and it will put that back in there for you, reboot and you should be good.

Not sure how or why that ever got removed from your system but that is why you where getting errors about the classes registry not being loaded for the current user. :wink:

Shane

dpatten:
No success. Same event errors. I have attached the registry file to show that what you provided is now part of the registry.

Navigation

[0] Message Index

[#] Next page

[*] Previous page

Go to full version