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System Check Virus

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Allen:
Hey, so I'm having virtually the exact same problem that I had when I posted in the support forum and was mentioning windows media server no longer being available. What happened was that the virus removed key windows files, and the computer got to the point where it wouldn't even boot anymore. I'm having the same problem, but with a friends computer now.

After removing the virus(s [very much so plural]) and installing Avast!, I rebooted the computer, and now the computer is stuck on a constant reboot mode, it will reboot, go through the windows screen, and then crash to a blue screen and repeat the process again.

My question is, will I be able to reinstall Windows on this system as I did with my system? This computer has Windows XP instead of Windows 7.....will I still be able to reinstall windows AND save all of the documents already on the system?

Thanks! I really want to get this thing fixed for her.

Shane:
No xp install is very different than Vista and 7.

Are you able to go into safe mode at all?

Shane

Allen:
Can't go into safe mode, can't go into anything  :undecided:

Shane:
Then your going to have to do a fresh reinstall. :sad:

But first you need to get her data off.

So you will need 2 things.

1. You will need a big enough thumb drive or external hard drive.
2. You need the Ubuntu setup cd. http://www.ubuntu.com/download/desktop

You will burn the Ubuntu iso to a cd. Once done you will be able to boot off this cd and run Ubuntu right off of the cd.

Once in Ubuntu you will have access to her drive. Plug in the external or thumb drive and start copying her data of her drive and on to the external :wink:

Once you have her data do a fresh reinstall of Windows xp. :cheesy:

Shane

Allen:
So,theoretically (if I don't screw something up....) I SHOULD be able to save all of her data/files? This is really what I'm most worried about, because stupid me made the decision to tell her beforehand that I'd be able to save all of her files, lol. Rookie mistake.

Btw, once again, thanks Shane. You're a rare breed of selfless person, and it's always a pleasure conferring with you.

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