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System Check Virus

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Shane:
You will be able to backup her personal files, music, pics docs. But not the programs.

Just backup her whole profile and you should be good :wink:

Shane

Allen:
Hey, so I had to take the past week off from trying to fix her comp because of a wicked cold that spread through the family. None the less, I tried again today, and ran into an unexpected error.

Upon entering the Windows XP disc and trying to reinstall windows, it runs through a few configurations and then a screen with the following information is displayed:

"Setup did not find any hard disk drives installed in your computer.

Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or setup program.

Setup cannot continue. To quit Setup, press F3."

This error message exceeds the limit of my knowledge. I'm not sure at all where to go from here.....does this even sound like a fixable problem?

Once again, thanks in advance for your time Shane  :artist:

Shane:
What computer does she have?

Windows setup needs the driver for the hard drive controller.

If it is a store bought machine you might be able to change the sata controller off of ahci and put it to IDE mode instead (This is in the BIOS). Then Windows setup will see the drive.

Other wise you are going to need a floppy disk to give XP the drivers during setup. And if she doesn't have a floppy drive you can use a USB floppy drive. :wink:

Of course if you don't have those I will teach you a trick on adding drivers to the XP install itself and making a new setup cd :cheesy:

Shane

Allen:
Thank you so much Shane. I mean, this computer is really not even worth fixing (I found some on eBay for $60.....), but I have to try.

It's a Gateway TA6, no floppy drive. I searched the BIOS for anything related to sata controller, ahci, and IDE, but found nothing.

Shane:
Yeah you need the sata driver
http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=3057

So since you dont have a floppy you will need a dvd burner.

You are going to slipstream the drivers right into the setup :-)

To do that it will be easy, you will use a program called nlite
http://www.nliteos.com/

And you will add thise driver pack to nlite
http://driverpacks.net/driverpacks/windows/xp/x86/mass-storage/12.03

Then follow the instructions and you will be set :wink:

Shane

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