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IE 11 won't stay open, No internet connection

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Boggin:
If ComboFix gives you a clean bill of health and you are still unable to connect, you will need to check that all your Network Services are Started

Click on Start, type services.msc then press Enter.

Their startup type should be Automatic or Manual

COM+ Event System
Computer Browser
DHCP Client
DNS Client
Network Connections
Network Location Awareness
Remote Procedure Call (RPC)
Server
TCP/IP Netbios helper
Wired Autoconfig is set to manual.
WLAN AutoConfig (Vista/7 wireless configurations only)
Workstation

If a service is not running, click on it to highlight then click on Start (top left).

If it fails to start then right click to open its Properties and check the Dependencies and that each of them are running.

Any Dependencies that aren't listed in Services can be found in Device Manager/View/Show hidden devices/Non Plug and Play Drivers and could have a yellow alert against them.

Also check for any yellow alerts/red crosses or a downward arrow against the Network adapters.

jraju:
Hi,  I could not decipher what you have given. Is it instructions from combofix or

Boggin:
On reflection with this, some adware can also prevent connectivity which Combofix may not pick up.

To check if this is the case, go Start - All Programs - Accessories - System Tools - Internet Explorer (No Add-ons)

If IE opens, click on the Home page icon and see if you can browse.

If that's a go then download AdwCleaner and as an added measure to ensure everything has gone, use the Junkware Removal Tool link lower down the page http://www.bleepingcomputer.com/download/adwcleaner/

Boggin:

--- Quote from: jraju on August 08, 2014, 02:01:08 am ---Hi,  I could not decipher what you have given. Is it instructions from combofix or

--- End quote ---

If you are referring to the instructions to check/enable the Network services, RPC being started is essential to a number of services.

Go Start - type services.msc and press enter.

Scroll down to Remote Procedure... RPCSS - (which should be showing as Started and Automatic) - right click on it then select Properties.

Under the Dependencies tab you will see what it relies upon and in the lower window, what relies upon RPC.

jraju:
Hi, I am still not clear
                Do you advise somebody or had you tried those things on your computer. JRT sometimes works splendidly.
                   But your problem is connectivity. Did you try configuring your modem with the authorities. Sometimes this may lead to the solution, as they will give some other workable solution.
                         Go to control panel, internet options, click advanced and try to reset the internet explorer. Most of the problems would solve . If trouble shooter could not fix the problem, then there is some serious registry problem in your system.I will give alternate solutions, But do not  attempt multiple solutions, Shane is expert at this. I once tried multiple solutions, with the result that i have lost all the data and i have to wholly format the computer. Please try lesser risk solutions.
                          update: try to boot with safe mode with networking by pressing f8 while booting and try to connect with ie
           

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