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Cannot get access to the internet

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rhuffman:
No yellow exclimation mark or red x, I do have partial access to the internet, have ran malty trouble shooter many times in both modes. Something is blocking my email and browser programs. Will rerun the Microsoft program you mentioned. Also have another question, is there a program that will fix partition table without losing files. Have a 4tb drive that windows says it needs formatted but it is the mft and or partition table that is scrambled, I can restore files from the drive using file recovery programs.

Shane:
What version of windows are you on? If you are not on 8, then have you tried combofix yet?
http://www.bleepingcomputer.com/download/combofix/

And after you run it open a cmd.exe window and do two pings for me.

First one:
ping google.com

2nd:
ping 8.8.8.8

If the 8.8.8.8 gives a response but the google.com ping fails then the problem is DNS and we can go from there :wink:

Shane

rhuffman:
I ran combo fix and i can ping both address you suggested, still cannot get my browsers and email to connect to inet, all bars on the icon are white. Runningmsrt again right now. Auto detect is set to on and the proxy setting is not ticked. Internet explorer tries to load but it disappears after a bit. Running it with no add ons is the same result. Still not able to connect browsers and email in safe mode as well.

rhuffman:
Also it is a Windows 7 Machine I7 processor.

Boggin:
Normally when the WiFi icon is showing as normal but with connectivity problems, it's usually because of the AV program blocking - but in Safe Mode with Networking, the AV and all 3rd party programs are isolated.

The Event Viewer may have more info on this but open a command prompt as an administrator and enter -

netsh winsock reset catalog
netsh int ip reset resetlog.txt
exit

Then reboot and see what connectivity is like.

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