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I need help please

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Shane:
If you have problems even after a fresh install then you might very well have bad sectors on the drive.

Open a cmd.exe as administrator. Then in that window type in

chkdsk c: /r

And then hit enter, it will say the drive is in use and would you like to schedule it, hit Y

Then reboot, before windows comes up it should start doing a chkdsk on the drive. This will take a while, if it doesnt start try the process again.

After the chkdsk is done you can go to the event viewer to see the results. Post those results for me :wink:

Shane

Yousra:
goodmorning

I got this message: Access denied as you do not have sufficient privileges. You have to invoke this utility running in elevated mode

What does it mean "elevated mode? and what shoul I do

Boggin:
Elevated mode means you have to run it as an administrator.

To run any .exe as an admin, right click on it and select Run as administrator, so go Start Orb > type cmd.exe > right click on cmd then select Run as administrator > accept the UAC then type chkdsk /r

To view the chkdsk log in Event Viewer go Start Orb > type eventvwr and press enter.

When it has read the logs click on Windows Logs then on application and look for a Wininit entry.

If you don't see one, right click on Application > click on Find then type chkdsk or wininit in the box and press enter.

You can then close the box to read the log.

Yousra:
Good afternoon
I did a second reformat for every thing including the Toshiba and Intel drivers and thanks God, the problem is solved
Thank you so very much for your support

Shane:
Good to hear  you are all fixed up :-)

Shane

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