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Printer spooler does not work

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Commess:
ALready used windows repaired, did not work

windows 8.1

thank you for help

Shane:
Some times it is because of a printer driver that the spooler crashes.

So try this, go to C:\Windows\System32\spool\drivers

Backup what ever you have in there to another folder, then once done remove all the files from "C:\Windows\System32\spool\drivers" and then try starting the spooler and see if it crashes again. If it doesnt then you know it is a driver that is doing it :wink:

Shane

Commess:
did not work
I  removed all the files from "C:\Windows\System32\spool\drivers"  ， and tried to started print spooler. The problem is still there.

Shane:
Which part? Moving the files?

Open a cmd.exe as administrator and then run
sfc /scannow

Let me know if it finds anything.

Shane

Commess:
picture shows this

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