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Printer spooler does not work

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Shane:
OK reason why I had you run that is because I have seen viruses infect the spooler.exe and the sfc would show me that if the file wasnt correct. And sfc looks like it has been disabled. So it looks like that might be the case.

What tools have you ran so far to scan your system for infections?

Shane

Commess:
I use 360 Security  so far to scan my system for infections

Shane:
Yeah, norton is not on my list of tools to use lol

Ok try some of these
https://www.malwarebytes.org/antirootkit/
and
http://www.bleepingcomputer.com/download/tdsskiller/

Normally I would have you use combofix as well but I dont know if they got support for windows 8 added to it yet.

Shane

Commess:
Two tools find nothing. NO  viruses

jraju:
Please try to run sfc scannow after this step.
1. Click Start, type Services.msc
2. Double-click Windows Modules Installer
3. Set its Startup type to Manual
4. Click OK
                 Probably now you could run sfc scannow. Pl do it and let Shane know what it reports.   

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