Main Forum > General Computer Support
Printer spooler does not work
Shane:
OK reason why I had you run that is because I have seen viruses infect the spooler.exe and the sfc would show me that if the file wasnt correct. And sfc looks like it has been disabled. So it looks like that might be the case.
What tools have you ran so far to scan your system for infections?
Shane
Commess:
I use 360 Security so far to scan my system for infections
Shane:
Yeah, norton is not on my list of tools to use lol
Ok try some of these
https://www.malwarebytes.org/antirootkit/
and
http://www.bleepingcomputer.com/download/tdsskiller/
Normally I would have you use combofix as well but I dont know if they got support for windows 8 added to it yet.
Shane
Commess:
Two tools find nothing. NO viruses
jraju:
Please try to run sfc scannow after this step.
1. Click Start, type Services.msc
2. Double-click Windows Modules Installer
3. Set its Startup type to Manual
4. Click OK
Probably now you could run sfc scannow. Pl do it and let Shane know what it reports.
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