Error 0x80070002 won't update apps win 8

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GMO123:

--- Quote from: Boggin on October 24, 2014, 02:22:26 pm ---There were three commands there - what about the sfc /scannow ?

--- End quote ---

I ran scannow and it said Window Resource Protection did not find any integrity violations.

GMO123:
The Event viewer has this (is it important?):
System

- Provider

[ Name] Microsoft-Windows-User Profiles Service
[ Guid] {89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}

EventID 1508

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2014-10-26T00:06:59.947339800Z

EventRecordID 124269

Correlation

- Execution

[ ProcessID] 1080
[ ThreadID] 4948

Channel Application

Computer GordsDell17RSE

- Security

[ UserID] S-1-5-18

- EventData

Error The configuration registry database is corrupt.
File C:\Users\g_moo_000\AppData\Local\Microsoft\Windows\\UsrClass.dat

GMO123:
The event viewer also has this (I tried to install Password Meter):
System

- Provider

[ Name] Microsoft-Windows-WindowsUpdateClient
[ Guid] {945A8954-C147-4ACD-923F-40C45405A658}

EventID 20

Version 1

Level 2

Task 1

Opcode 13

Keywords 0x8000000000000028

- TimeCreated

[ SystemTime] 2014-10-26T00:14:25.611278900Z

EventRecordID 121870

Correlation

- Execution

[ ProcessID] 1080
[ ThreadID] 7716

Channel System

Computer GordsDell17RSE

- Security

[ UserID] S-1-5-18

- EventData

errorCode 0x80070002
updateTitle 39387AndrewHeartnet.PasswordMeter
updateGuid {8E405A97-C107-4FC3-9EF1-0E89DF93707B}
updateRevisionNumber 1
serviceGuid {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
====================
Installation Failure: Windows failed to install the following update with error 0x80070002: 39387AndrewHeartnet.PasswordMeter.
============================
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 2014-10-25 8:14:25 PM
Event ID: 20
Task Category: Windows Update Agent
Level: Error
Keywords: Failure,Installation
User: SYSTEM
Computer: GordsDell17RSE
Description:
Installation Failure: Windows failed to install the following update with error 0x80070002: 39387AndrewHeartnet.PasswordMeter.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
<EventID>20</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>13</Opcode>
<Keywords>0x8000000000000028</Keywords>
<TimeCreated SystemTime="2014-10-26T00:14:25.611278900Z" />
<EventRecordID>121870</EventRecordID>
<Correlation />
<Execution ProcessID="1080" ThreadID="7716" />
<Channel>System</Channel>
<Computer>GordsDell17RSE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="errorCode">0x80070002</Data>
<Data Name="updateTitle">39387AndrewHeartnet.PasswordMeter</Data>
<Data Name="updateGuid">{8E405A97-C107-4FC3-9EF1-0E89DF93707B}</Data>
<Data Name="updateRevisionNumber">1</Data>
<Data Name="serviceGuid">{117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}</Data>
</EventData>
</Event>
=============================================

GMO123:
I also saw this in the event viewer:
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 2014-10-25 8:15:03 PM
Event ID: 1508
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: GordsDell17RSE
Description:
Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.

DETAIL - The configuration registry database is corrupt.
for C:\Users\g_moo_000\AppData\Local\Microsoft\Windows\\UsrClass.dat
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1508</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-26T00:15:03.582591800Z" />
<EventRecordID>124289</EventRecordID>
<Correlation />
<Execution ProcessID="1080" ThreadID="5560" />
<Channel>Application</Channel>
<Computer>GordsDell17RSE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="EVENT_REGLOADKEYFAILED">
<Data Name="Error">The configuration registry database is corrupt.
</Data>
<Data Name="File">C:\Users\g_moo_000\AppData\Local\Microsoft\Windows\\UsrClass.dat</Data>
</EventData>
</Event>
===================

GMO123:
I tried to run an install again and I got these messages (events 1508 and 1542):
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 2014-10-25 8:35:14 PM
Event ID: 1508
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: GordsDell17RSE
Description:
Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.

DETAIL - The configuration registry database is corrupt.
for C:\Users\g_moo_000\AppData\Local\Microsoft\Windows\\UsrClass.dat
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1508</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-26T00:35:14.011470100Z" />
<EventRecordID>124330</EventRecordID>
<Correlation ActivityID="{81711767-EFBF-0006-6C17-7181BFEFCF01}" />
<Execution ProcessID="1080" ThreadID="5560" />
<Channel>Application</Channel>
<Computer>GordsDell17RSE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="EVENT_REGLOADKEYFAILED">
<Data Name="Error">The configuration registry database is corrupt.
</Data>
<Data Name="File">C:\Users\g_moo_000\AppData\Local\Microsoft\Windows\\UsrClass.dat</Data>
</EventData>
</Event>

------------------------
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 2014-10-25 8:35:14 PM
Event ID: 1508
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: GordsDell17RSE
Description:
Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.

DETAIL - The configuration registry database is corrupt.
for C:\Users\g_moo_000\AppData\Local\Microsoft\Windows\\UsrClass.dat
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1508</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-26T00:35:14.011470100Z" />
<EventRecordID>124330</EventRecordID>
<Correlation ActivityID="{81711767-EFBF-0006-6C17-7181BFEFCF01}" />
<Execution ProcessID="1080" ThreadID="5560" />
<Channel>Application</Channel>
<Computer>GordsDell17RSE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="EVENT_REGLOADKEYFAILED">
<Data Name="Error">The configuration registry database is corrupt.
</Data>
<Data Name="File">C:\Users\g_moo_000\AppData\Local\Microsoft\Windows\\UsrClass.dat</Data>
</EventData>
</Event>
----------------
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 2014-10-25 8:35:14 PM
Event ID: 1542
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: GordsDell17RSE
Description:
Windows cannot load classes registry file.
DETAIL - The configuration registry database is corrupt.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1542</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-26T00:35:14.037489200Z" />
<EventRecordID>124335</EventRecordID>
<Correlation ActivityID="{81711767-EFBF-0006-6C17-7181BFEFCF01}" />
<Execution ProcessID="1080" ThreadID="5560" />
<Channel>Application</Channel>
<Computer>GordsDell17RSE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Error">The configuration registry database is corrupt.
</Data>
</EventData>
</Event>
--------------------
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 2014-10-25 8:35:14 PM
Event ID: 1542
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: GordsDell17RSE
Description:
Windows cannot load classes registry file.
DETAIL - The configuration registry database is corrupt.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1542</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-10-26T00:35:14.037489200Z" />
<EventRecordID>124335</EventRecordID>
<Correlation ActivityID="{81711767-EFBF-0006-6C17-7181BFEFCF01}" />
<Execution ProcessID="1080" ThreadID="5560" />
<Channel>Application</Channel>
<Computer>GordsDell17RSE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Error">The configuration registry database is corrupt.
</Data>
</EventData>
</Event>
------

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