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Windows Repair v.2.10.2 can't perform repairs

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genesis:
last message on screen after reporting unable to repair has to do with "Tweaking_ras.exe" is being stopped and suggests I check my antivirus. I only have microsoft essentials on windows 7 and have put that file in exclusions but still getting stopped from doing repairs. Any further suggestions?

Shane:
Does the event viewer show anything about the tweaking_ras.exe file?

Shane

genesis:
getting this error message: The current repair has failed to start 4 times.
Something is keeping the repair from running.
Tweaking_ras.exe in the files folder is used to run the repairs under the system account, make sure your Antivirus isnt blocking it.
Please post in the Tweaking.com forums for support.                                                                                                                                                              This is happening at the Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys

Shane:
Odd it is having trouble on the 3rd section of that repair and is running fine on the other 2. Have you tried running the program in safe mode instead?

Shane

genesis:
I did try running in safe mode and was finally able to get it to run completely through the repair process (although that same warning came up on the 3rd section of that particular repair. Windows update still gave the same error. I returned to microsoft help and had further investigation done where the person on the other end told me after checking a few things that there was damage to the disk and asked if I wanted to purchase windows 8? Told him no. Not planning on wasting too much more time on this. Thanks for the help though!

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