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Windows Store; Windows 8.1; no install/no launch; error 0x80070002

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thatcrazydoglady:
Okay, I went ahead a created a new local user account.  All went as it should until I got to the step where I was supposed to change the password.  I did and it seemed to have been accepted, but then I got the following message and was not able to open this new local account!

The User Profile Service service failed the sign-in.  User profile cannot be loaded.

So, now what?  I'm here for about another half hour but then must go out till around noon and will be back for the duration after that.  Thanks!   :confused:

Shane:
I want to dig into it myself actually.

I pulled a all nighter getting the 2 programs out today, just got done eating breakfast to keep my self going lol

So if your on then send me an email and I will teamviewer into you and see what i can find out.

Also on the user profile service, I havent been able to replicate that here, but I have seen some people get it after using the Windows repair, but not everyone and I havent been able to make it happen here. There must be something on your system that isnt on my test system and I want to take this chance to find out what and put in a fix for that in the program :-)

So please dont reinstall or do a refresh on Windows till I can at least look at it lol

\Shane

thatcrazydoglady:
I'm game to make it a team effort!  I'm home now and am ready to go!   :smiley:

Shane:
Sounds good, shot me an email

shane at tweaking.com

Shane

thatcrazydoglady:
Shane is amazing!  Using a "take-over" program, he was able to fix my problems and now my computer is working the way it should!  He was even able to find some additional fixes that he will now add to his next update.  And I thought my patience level was high with computers........He's fantastic and actually FIXED my problems!!!  Now I don't have to reinstall/refresh/repair Windows 8.1, which I was pretty sure wasn't going to fix the problems anyway and would have just caused me to spin my wheels.  Dell and Microsoft need to take notice of this and give this man a medal/job/bonus for what he is capable of that they were not!  Thank you so much, Shane!!!

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